Account Management Specialist

YASH Technologies, a leading enterprise business and technology solution partner for medium and large global customers, is seeking Customer Growth Partner – Account Management, who thrives on challenge and desires to make a real difference in the business world.

Your Role!

This is an exciting opportunity for self-starters who are passionate about getting things done, think strategically. Should have the ability to analyze technical needs, and work with the customers to develop Plans.

What you should Have?

• 5 to 10 years of post-MBA experience in business development, client management, sales operations, or management consulting.
• Demonstrated ability to manage multiple priorities and stakeholders in a fast-paced, matrixed environment.
• Proficiency with CRM tools and strong data management discipline.
• Experience in IT services, consulting, or technology solutions is a plus.
• Bachelor's degree required; MBA or equivalent postgraduate degree required.

What you will Do

Market & Account Growth Acceleration

• Build deep account and market understanding to drive account planning, growth decisions, and client engagement strategies.
• Develop account briefs and intelligence reports that equip Business Development Leaders and Client Partners with actionable insights.
• Collaborate on target industry mapping and identify partnership opportunities to fuel market growth.

Account & Delivery Alignment

• Manage a portfolio of assigned accounts, ensuring relationship continuity, governance adherence, and high client satisfaction.
• Interface with Service Lines and Delivery teams to track milestones, surface risks, and provide Client Partners with timely visibility for decisions and client conversations.
• Monitor contract renewals, delivery SLAs, and risk flags, proactively escalating issues as needed.

Sales Operations & Execution Orchestration

• Maintain CRM accuracy across pipelines, contacts, and opportunities ensuring data integrity and timely follow-up.
• Track pursuits and client discussions, supporting execution discipline for Business Development Leaders and Client Partners.
• Prepare dashboards, account plans, and governance reports to support market-level decision-making.
• Coordinate proposal logistics with Service Line teams to ensure timely submissions and process compliance.