Software Engineer(servicenow)

Hiring: ServiceNow Developers (5–12 Years) – PAN India Locations

Job Title: ServiceNow Developer

Experience: 5 to 12 Years

Location: Pan India(Indore, Mumbai, Pune, Bangalore, Chennai, Hyderabad, Kolkata, Delhi NCR, Coimbatore)

Job Description:

We are seeking an experienced ServiceNow Developers with GRC / IRM Engineer/ITOM/HRSD/CSM/ITSM/ITAM/Custom Apps

Key Responsibilities

• Design, develop, and configure ServiceNow applications and modules including ITSM, ITAM, ITOM, HRSD, CSM, GRC, and Custom Applications.
• Customize ServiceNow using Business Rules, Client Scripts, UI Policies, Script Includes, ACLs, and Workflows / Flow Designer.
• Develop and maintain custom applications using ServiceNow App Engine.
• Implement and enhance ITSM processes such as Incident, Problem, Change, Request, and Knowledge Management.
• Configure ServiceNow integrations using REST/SOAP APIs, IntegrationHub, MID Server, and external systems.
• Work with stakeholders to gather requirements and translate them into scalable ServiceNow solutions.
• Perform unit testing, UAT support, debugging, and deployment across environments.
• Ensure adherence to ServiceNow best practices, security standards, and governance.
• Support platform upgrades, patches, and performance optimization.

Required Skills & Experience

• Strong hands-on experience as a ServiceNow Developer.
• Solid understanding of ServiceNow architecture, data model, and scripting.
• Proficiency in JavaScript, Glide API, and ServiceNow scripting.
• Experience working with any of the following modules (one or more):
• ITSM
• ITAM
• ITOM
• HR Service Delivery (HRSD)
• Customer Service Management (CSM)
• Governance, Risk & Compliance (GRC)
• Custom Applications (App Engine)
• Experience with Flow Designer and Workflow Editor.
• Familiarity with ServiceNow update sets and CI/CD concepts.

Preferred Qualifications

• ServiceNow Certification (CSA, CAD, or module-specific certifications).
• Experience with ServiceNow Discovery, Service Mapping, or CMDB (for ITOM roles).
• Knowledge of performance analytics and reporting.
• Exposure to Agile / ITIL processes.
• Strong communication and documentation skills.

Nice to Have

• Experience with ServiceNow UI Builder / Now Experience Framework.
• Knowledge of ATF (Automated Test Framework).
• Experience in integrations with cloud platforms (Azure, AWS, GCP).
• Prior experience in enterprise-scale ServiceNow implementations.