Admin Assistant/ Customer Service

Job Title :- Admin Assistant/ Customer Service

Client Location :- 6750 Mercy Rd, Omaha, NE 68106

Duration :- 6 + Months

Shift timings: 8:30 AM-4:30 PM, Monday-Friday

Responsibilities

• Assist with maintaining client records and confidentiality.
• Sort, locate, open, inspect and bundle all incoming mail and publications
• Document, process and file all incoming and outgoing mail correspondences
• Distribute all inter-office mail for the facility departments
• Process check handling, deposit and reconciliation according to Company service standards
• Research case numbers for proper handling
• Handle inbound and outbound emails/calls
• Interact with customer in a respectful and professional manner via email and on calls
• Manage own work in process and support team efforts to ensure that individual, team goals are met
• Should be able to handle basic day to day requirements of excel

Essential skills:

• Customer service focus
• Basic Computer knowledge along with typing speed of 40 words/minute
• Good to have Insurance knowledge

Qualifications / Minimum qualifications

• High school diploma or equivalent