Admin / Front Office Executive

The Admin Manager will be responsible for ensuring smooth day-to-day office operations, supporting business development through client outreach, and coordinating project execution. This is a multi-functional role requiring strong organizational, communication, and management skills.

Key Responsibilities

• Manage and oversee daily office operations to ensure efficiency and productivity
• Handle administrative tasks such as documentation, record-keeping, vendor coordination, and office supplies
• Maintain discipline, workflow structure, and internal coordination across teams
• Support HR-related activities including attendance, onboarding coordination, and employee records
• Ensure proper maintenance of office infrastructure and facilities
• Assist leadership in operational planning and execution

2. Client Prospecting & Outreach (20%)

• Conduct outbound calls to a provided database of potential clients
• Introduce company services and generate interest/leads
• Maintain and update CRM/database with call outcomes and client responses
• Schedule meetings or follow-ups for the sales/design team
• Coordinate with marketing/sales teams for lead conversion

3. Project Management (20%)

• Coordinate with internal teams to track ongoing projects
• Ensure timelines, deliverables, and quality standards are met
• Communicate with clients for updates, feedback, and approvals when required
• Identify bottlenecks and proactively resolve operational or project issues
• Maintain project documentation and reporting for management review

Key Skills & Requirements

• Strong organizational and multitasking abilities
• Excellent communication and interpersonal skills
• Basic understanding of sales and client handling
• Proficiency in MS Office / Google Workspace
• Ability to handle pressure and manage multiple responsibilities
• Problem-solving mindset with attention to detail

Preferred Qualifications

• Bachelor’s degree in Business Administration or related field
• 2–5 years of experience in administration / operations / coordination roles
• Experience in handling client communication and project coordination is a plus

Performance Metrics (KPIs)

• Efficiency in office operations and process management
• Number and quality of leads generated through calling
• Timely completion of projects and coordination effectiveness
• Accuracy in reporting and documentation