Alumni Programs Officer

At UTS, we’re a young, globally recognised university known for doing things differently. Based in the centre of Sydney, we work closely with industry, government, and the community to focus on outcomes that matter. Our strength lies in how we bring creativity, technology and innovation together to make a practical difference.

We’re Australia’s leading young university and consistently sit within the top 100 universities globally – a reflection of the scale of our ambition and the contribution of our people. When you join UTS, you become part of a community that values inclusion, supports access to education, and works towards positive change in society.

About the Team

UTS is strengthening its advancement program as part of an exciting period of renewal and growth. With a clear aspiration to deepen alumni and philanthropic engagement and build enduring, values‑led relationships, the Alumni & Philanthropy Unit (APU) is reimagining its structure, refreshing the way we work, and rebuilding a number of roles. Reflecting our ambition to deliver a contemporary, high‑impact, partnership‑driven model, we have completed a bold redesign of how we partner with alumni, donors, faculties, divisions and external stakeholders.

For candidates, this is a unique opportunity to join a unit purpose‑built for impact and designed to mobilise alumni and philanthropic communities in support of UTS’s strategic priorities. We invite candidates who want to play a meaningful role in shaping this reimagined approach to alumni and philanthropic engagement, and join a team with strong momentum, purpose and ambition.

About the Role

The Alumni Programs Officer provides coordination and operational support for alumni programs and engagement initiatives that strengthen UTS’s relationship with its alumni community. Working within the Alumni Engagement team, this role supports the delivery of alumni events, communications and volunteer programs that contribute to a vibrant, connected alumni network locally, nationally and globally.

Role responsibilities include:

• Coordinate the planning and delivery of alumni events and engagement programs.
• Support alumni communications, invitations, registrations and post‑event follow up.
• Assist with stewardship, engagement and recognition activities for alumni volunteers and participants.
• Maintain accurate alumni records and engagement data in CRM systems.
• Respond to alumni enquiries and provide professional, timely support.
• Liaise with internal stakeholders and external suppliers to support alumni activities.
• Contribute to reporting, process improvement and cross‑team project support.

About You

Skills, Attributes and Knowledge

• Strong organisational skills with the ability to manage multiple tasks and deadlines.
• Clear written and verbal communication skills.
• High attention to detail, particularly in event coordination and data management.
• Customer‑focused approach with a commitment to positive alumni experiences.
• Ability to work both independently and collaboratively within a team.
• Proficiency in Microsoft Office and familiarity with CRM systems.
• Knowledge of alumni engagement, events coordination and digital communications.
• Awareness of privacy, data governance and compliance requirements.

Experience

• Experience supporting events, programmes or engagement initiatives in a university, not‑for‑profit or externally focused environment.
• Experience coordinating logistics, communications or stakeholder liaison.
• Experience preparing written materials such as reports, briefings or promotional content.
• Experience using CRM systems or databases to manage records and engagement data.

Qualifications

Relevant tertiary qualification, or an equivalent combination of education, training and relevant professional experience.

Benefits

Base Salary Range: $83,906 – $95,989 (HEW5) plus 17% superannuation (pension).

The position is full time and will be made on a continuing basis.

UTS staff also benefit from a wide range of employee benefits, including flexible work practices, generous parental leave and salary packaging opportunities.

EEO Statement

We welcome applications from women, Indigenous Australians, people with disability, those who identify as LGBTIQ+ and applicants from culturally and linguistically diverse backgrounds.