Area Director, Replenishment - Oklahoma City OK

Basic Purpose

As an Area Director, Replenishment within US Foods, you will be pivotal to how we serve and delight our customers. This role sits in our Supply Chain organization, within the Replenishment Team. You will be assigned to a specific Area, consisting of one to three markets, and will oversee a team of Replenishment Leads, Buyers, and Operations Support Specialists.

Collectively, your team will drive all replenishment buying and inventory management activities for the Area across all categories (grocery, fresh, produce). Additionally, you will represent the Replenishment function on the Area leadership staff, which includes local and national sales leaders.

Performance Management Responsibilities

• Own and manage all replenishment related performance metrics for your Area.
• Actively engage in Area-level staff meetings on replenishment performance and issue resolution. Represent replenishment at Area staff meetings & own all follow-ups.
• Drive improved performance on the key metrics and provide timely updates to the Area staff on these efforts.
• Track and monitor customer service levels for your Area across all categories. Serve as the single point of contact for service requests.
• Monitor inventory trends in your Area and work with the Buyer team to determine corrective actions for over/under positions.
• Track and monitor spoilage, F2F, Inventory cost change (ICC), etc. across all categories.
• Manage optimal order patterns and volume to maximize freight savings, while meeting inventory goals.

Operations and Execution Responsibilities

• Oversee all replenishment and inventory management activities in your Area.
• Oversee Area Buyers to manage inventory health, i.e., gap to target DIOH levels; highlight issues with DIOH target to our Replenishment Center of Excellence (COE).
• Oversee Area Buyers to ensure POs are issued timely to our vendors with high reliance on Suggested Order Quantities (SOQ) and optimal parameters.
• Actively work with buyer team to root cause and address major stock outs & anticipated shorts; finalize recovery actions for long‑term outages.
• Ensure timely updates / changes to the POs and arrival to the DCs; help escalation for significant supply delays; work with buyers to communicate major issues to Sales and Replenishment leadership.
• Resolve discrepancies through CASIS with the Buyer team.
• Provide local ownership & accountability for overall service performance and special events.
• Ensure Replenishment related service requests are assigned timely to the correct Support Specialists and actioned within the response SLA.
• Support local sales events and partner with Sales and Merchandising to manage demand forecast and ensure preparedness for key events.
• Oversee major customer transitions (start‑up & ramp‑down) and assortment transitions by providing the Buyer team with needed process expertise and facilitating cross‑functional support.
• Triage & resolve acute/seasonal challenges, e.g., hurricanes, fire business, education ramp‑up, etc.

Team Leadership Responsibilities

• Oversee, manage, and monitor all Replenishment activities of your team.
• Ensure coordination and information flow between Buyers & Support Specialists.
• Build a strong culture of customer service, collaboration, performance, and continuous improvement within your team.
• Provide coaching and process guidance to your team; work closely with the Center of Excellence (COE) teams to bring necessary expertise.
• Represent your team on regular performance evaluations and help build a strong talent pipeline within the replenishment function.
• Provide regular 1x1 feedback to your team based on cross‑functional inputs.

Process & Continuous Improvement Responsibilities

• Coach the Buyer team to drive high reliance and trust on systems (e.g., SCPO) for planning and buying activities; capture feedback and upgrade to COE and systems team.
• Identify required process, analytics, and system training needs within your team; co‑develop and deliver these trainings with Replenishment leadership and COE.
• Assume subject matter expertise in certain process areas by building process playbooks, driving process excellence, and conducting trainings.
• Share findings, operational learnings, and process improvement opportunities with peer group and the Replenishment Center of Excellence (COE).

SUPERVISION

Responsible for the Buyers, Replenishment Leads, and Operations Support Specialists for your Area.

RELATIONSHIPS

• Report to the Senior Director, Region Replenishment; interact with the Region leader on performance updates and key issue escalation.
• Work with the Replenishment Center of Excellence (COE) for expertise on demand forecasting, buying optimization, inventory optimization, and systems configuration.
• Collaborate with Area leadership, including the Area President; represent replenishment on Area leadership staff meetings.
• Maintain close relationships with Merchandising, DC Operations, Local Sales, Transportation, Finance & Costing, and National Sales Support Team.

WORK ENVIRONMENT

• Inside office.
• Up to 20% travel as determined by business need.

MINIMUM QUALIFICATIONS

• Bachelor’s degree in business, supply chain, or related fields, or related experience and/or military experience.
• 7 years of experience managing operations and leading teams within core supply chain functions (supply planning, inventory management, vendor management, purchasing, merchandising, category management, or sales operations).
• Strong interpersonal skills.
• Ability to manage & coach a large team of supply chain talent.
• Ability to collaborate cross‑functionally and draw linkages with business impact.
• Familiarity with analytics and supply chain planning and buying systems.
• Ability to synthesize key information, present in sales meetings and customer‑facing calls to influence key decisions.
• Proficient at Microsoft Office (Excel, Word, etc.).

Benefits

Benefits for this role may include health insurance, pre‑tax spending accounts, retirement benefits, paid time off, short‑term and long‑term disability, employee stock purchase plan, and life insurance. To review available benefits, visit https://www.usfoods.com/careers/benefits.html.

Compensation

The expected base rate for this role is between $100,000 and $160,000.

Equal Opportunity Employer Statement

EOE– Race/Color/Religion/Sex/SexualOrientation/Gender Identity/National Origin / Age/Genetic Information / Protected Veteran/Disability Status。