Assistant General Manager
Cucina Alba - NYC
Job Description
About Cucina Alba
Cucina Alba is a vibrant and stylish Italian restaurant in the heart of New York City, known for its refined yet approachable cuisine, warm hospitality, and elevated dining experience. We bring a modern sensibility to traditional Italian dining, with a focus on fresh, seasonal ingredients and impeccable service.
We are seeking a passionate and experienced Assistant General Manager to support the leadership team and help guide daily operations while continuing to build on Cucina Alba’s reputation for exceptional hospitality.
Position SummaryThe Assistant General Manager is a key member of the leadership team responsible for supporting the General Manager in all aspects of restaurant operations. This role requires a hands-on leader who thrives on the floor, maintains high service standards, and helps cultivate a positive, high-performing team culture.
The ideal candidate has strong experience in upscale, high-volume restaurants and is passionate about hospitality, guest experience, and team development.
Key ResponsibilitiesSupport the General Manager in overseeing daily restaurant operations and ensuring smooth service execution
Lead by example on the floor to maintain hospitality standards and deliver an exceptional guest experience
Train, mentor, and develop front-of-house team members to uphold service standards and restaurant culture
Monitor reservations, guest flow, and service pacing throughout each shift
Handle guest relations and resolve issues quickly and professionally
Collaborate closely with the Executive Chef and back-of-house leadership to ensure seamless coordination between FOH and BOH
Assist with staff scheduling, labor management, and shift coverage
Support recruiting, hiring, and onboarding new team members
Assist with inventory management, ordering, and cost control initiatives
Maintain operational standards including opening and closing procedures
Ensure compliance with health, safety, and labor regulations
Step in to lead service and operational decision-making in the absence of the General Manager
6+ years of restaurant experience, with at least 2–3 years in a management role in an upscale, full-service restaurant
Previous experience as an Assistant General Manager, Floor Manager, or Service Manager preferred
Strong understanding of the New York City dining landscape and guest expectations
Proven ability to lead and motivate teams in a high-volume environment
Strong organizational and communication skills
Experience supporting labor management, cost control, and operational systems
Passion for hospitality, food, wine, and guest experience
Familiarity with reservation and POS systems such as Resy, Toast, Aloha, or similar platforms
Flexible availability including evenings, weekends, and holidays
Competitive salary and performance-based bonus opportunities
Health, dental, and vision insurance
Paid time off
Dining discounts
Opportunities for growth within the restaurant group
Compensation: Salary ($95,000 – $110,000)
Benefits & Perks:
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Potential Bonuses
Dining Discounts
Wellness Program
Leadership
Team Development
Guest Engagement
Issue Resolution
Staff Training
Operational Efficiency
Performance Metrics Awareness
Adaptability
Time Management
Customer Service Orientation
Conflict Resolution
Communication
Floor Leadership