Assistant General Manager

Assistant General Manager
Indienne |

*** Michelin experience required***

Chef Sujan Sarkar’s Michelin-starred tasting menu concept, Indienne, is opening in New York City this spring. We are building a disciplined, hospitality-driven opening team of front-of-house professionals committed to excellence and consistency at the highest level of service.

The Assistant General Manager is a hands-on leadership role responsible for supporting all aspects of dining room operations while working closely with the General Manager, Chef team, and ownership. This position plays a critical role in shaping the culture, standards, and daily execution of service at Indienne New York.

This is not a purely administrative management role—it is an active floor position rooted in hospitality, operational discipline, accountability, and team development. The ideal candidate leads by example, thrives in high-performance environments, and understands that exceptional guest experience is built through consistency, communication, and attention to detail.

As Indienne New York grows, this role is designed to evolve into a senior operational leadership position within ABV Hospitality, contributing to the long-term structure and direction of future concepts.

Key Responsibilities Dining Room Leadership & Service Execution

Lead and support daily FOH operations with precision and professionalism
Maintain Michelin-level standards of hospitality, timing, communication, and floor awareness
Actively manage service flow while ensuring seamless coordination between FOH and BOH teams
Provide visible leadership during service while remaining calm, composed, and solution-oriented
Assist in maintaining a culture of accountability, professionalism, and hospitality excellence

Team Development & Training

Support hiring, onboarding, and development of FOH team members
Lead ongoing service education and standards training
Ensure consistency in steps of service, guest communication, menu knowledge, and operational execution
Coach and mentor staff through direct floor presence and constructive feedback
Foster a team-oriented environment focused on growth, discipline, and collaboration

Guest Experience

Maintain a strong and active presence on the dining room floor
Handle guest relations with professionalism, emotional intelligence, and urgency
Anticipate guest needs while creating thoughtful and personalized dining experiences
Resolve service challenges proactively and professionally
Support reservation management and VIP guest experiences alongside management team

Operations & Administration

Assist with scheduling, labor management, and payroll oversight
Support inventory systems, ordering processes, and operational organization
Ensure accuracy of POS systems, menus, service materials, and daily operational checklists
Monitor cleanliness, maintenance, and overall presentation of the restaurant
Participate in administrative responsibilities necessary for smooth daily operations

General Operational Support

Work closely with the General Manager and Chef team to ensure alignment between service and culinary execution
Support all areas of the restaurant as needed to uphold operational standards
Participate in pre-service meetings, service planning, and continuous improvement initiatives
Maintain flexibility and adaptability in a demanding opening environment

Qualifications

2–4 years of management experience in a fine dining or Michelin-level environment
Strong understanding of high-level hospitality and dining room operations
Exceptional leadership, communication, and organizational skills
Ability to perform with composure and precision in a structured, fast-paced environment
Hands-on leadership style with strong floor presence
Commitment to accountability, consistency, and continuous improvement
Experience with scheduling, labor management, POS systems, and operational oversight preferred
Impeccable grooming and adherence to professional standards

About the Role

We are building a hospitality program with intention—focused on precision, warmth, discipline, and meaningful guest experience that reflects the philosophy of Indienne.

This is a small, hands-on opening team with high expectations across all positions. We are not seeking résumé-driven applicants, but individuals who value craft, leadership, accountability, and long-term growth within a serious hospitality program.

Growth Path

This position is structured with a clear trajectory toward senior operational leadership within ABV Hospitality as the group expands. The expectation is long-term development, leadership growth, and operational ownership across future locations.

More detail about INDIENNE - NYC part of Swadesi Hospitality, please visit https://culinaryagents.com/entities/1073897-INDIENNE---NYC