Assistant/Manager, Risk and Internal Control
ComfortDelGro
Job Description
ASSISTANT MANAGER / MANAGER, RISK & INTERNAL CONTROL (GROUP RISK OFFICE)
Support the implementation of Group Risk Management and Internal Controls, including Workplace Safety & Health across the Group.
Key responsibilities:Enterprise Risk, Internal Controls, Insurance & Business ContinuitySupport the implementation and continuous enhancement of the Group’s Enterprise Risk Management (ERM) and Internal Control frameworks across Business Units (BUs)Develop, review and implement ERM policies and control guidelines, and deliver targeted training to management and process ownersFacilitate risk and internal control discussions to identify gaps, and promote the adoption of good practices and mitigating controls across the Group to strengthen organisational resiliencePrepare and consolidate Group risk reports, including risk dashboards, Key Risk Indicators (KRIs), and insightful analysis for Management and Board reportingSupport the review and tracking of compliance with Minimum Acceptable Controls (Controls Self-Assessment) across BUsCoordinate and support the insurance renewal process, including data consolidation, exposure analysis, and coverage review to ensure adequacy and cost-effectivenessConduct periodic reviews and optimisation of the Group insurance programme in collaboration with the appointed broker and internal stakeholders (e.g. Cyber, Industrial All Risks, Directors & Officers Liability)Analyse claims trends and provide insights to support risk mitigation and loss prevention initiativesParticipate in internal control activities, including attending opening and closing meetings with Internal Auditors, where requiredSupport the implementation and maintain continuous improvement of the Group Business Continuity Management (BCM) and Crisis Management framework, policies and processes, including coordination of BCP / CM reviews, exercises, and tracking of remediation actionsDrive the digitalisation and continuous enhancement of data collection, analytics, including the development, optimisation, and administration of related tools, systems, and questionnaires
Workplace Safety & Health Support the implementation and periodic review of the Group Workplace Safety & Health (WSH) Policy across BUsMonitor, analyse and consolidate Group-wide WSH metrics (e.g. injury rates, high-consequence injuries, vehicle accident rates, SPAD, near misses) for monthly and quarterly reporting to Management and Board CommitteesEngage and coordinate with BU WSH representatives to promote sharing of good practices and enhance safety culture across the GroupPartner with Group Internal Audit as a guest auditor during audits, thematic reviews, and follow-up of corrective actionsSupport initiatives to strengthen and embed a positive safety culture through training and engagement programmesCoordinate and facilitate quarterly Community of Practice forums for the Group’s safety network
Qualifications & Work ExperienceBachelor’s Degree in Business or similarExperience in recognised risk management frameworks (e.g. COSO ERM, ISO31000, COBIT)Minimum five (5) years’ relevant experience in roles such as Enterprise Risk Management, Internal Controls, Internal Audit, and/or Workplace Safety & HealthExposure to Workplace Safety & Health, data protection regulations (e.g. PDPA, GDPR), Business Continuity Management, or other related risk areas will be advantageousAbility to work independently with minimal supervision in a dynamic environmentMeticulous with strong attention to detail, with the ability to identify gaps and control weaknesses in business processesStrong interpersonal and communication skills, with a collaborative mindsetStrong storytelling and presentation skills, with the ability to communicate complex ideas clearly; proficient in report writing and data analysisStrong organisational and prioritisation skills, with the ability to manage multiple tasks and meet deadlines