Associate Director - Automation & AI Delivery Excellence

The Associate Director - Productivity Solutions & Innovation will lead the end to end transformation of enterprise productivity by building, scaling, and governing a portfolio of GenAI led automations, Agentic AI orchestrations, RPA solutions, and process optimization initiatives.This role combines deep hands on technical expertise with strategic leadership, ensuring modern automation and AI solutions deliver measurable business outcomes, scalability, and sustainable value. 15+ years of overall experience with strong hands on delivery background in: RPA / Intelligent Automation (design, build, scale).Latest Agentic and AI driven automation solutions.Proven experience delivering enterprise scale automation and AI programs.Strong architectural understanding of automation platforms, AI pipelines, and orchestration layers.Ability to move seamlessly between hands on problem solving and strategic leadership.Strong Foundation / Good to HavePractical exposure to Process Mining and Task Mining tools and methodologies.Solid understanding of Lean, Six Sigma, or Continuous Improvement frameworks.Experience in outcome based delivery modeling (productivity, cost, quality).Exposure to regulated or complex enterprise environments (e.g., BFSI, insurance, large shared services). Leadership & Behavioral ExpectationsOutcome oriented, with the ability to translate technology into business value.Strong executive communication and stakeholder influencing skills.Comfortable operating in ambiguity and driving innovation with discipline.Role model for engineering excellence, quality mindset, and responsible AI adoption.