Become our Head of Operations. Help us make a difference in African Governance

Open Gov Africa – (Office of The Citizens) is a decentralized collaborative platform dedicated to promoting transparency, accountability, and citizen participation across African governments. By leveraging open data, we aim to empower citizens, track government activities, and ensure that public officials are accountable for their actions.

• The definition of citizens here is not just limited to office holders. Every citizen is in office via the elected/appointed official(s) who are called to serve the people.
• It is pertinent to note that because of the decentralised and open source nature of this project, it will continue till bad governance in Africa is corrected.
• To ensure continuity, there will be numerous maintainers to continue the good work of holding leaders accountable.

What if you could be part of making Africa great and change things for future generations. OpenGov Africa is a civic-tech initiative using open‑source technology, data, and community collaboration to strengthen transparency, accountability, and citizen participation across Africa.

As a new startup, we are seeking a highly dedicated, self‑starting & motivated Head of Operations Volunteer to help build and manage the internal systems and processes that drive OpenGov Africa forward.

As the Operations Lead, the following teams report to you (Community management, HR/People Ops, & Project Managers).

This means that you will play a critical role in ensuring efficiency, smooth execution of programs, and alignment between teams. You will also help set up the frameworks, tools, and practices that allow the organization to scale.

This role is ideal for someone who is passionate about systems, organization, and creating streamlined processes in a mission‑driven community.

Key Responsibilities

• Process Development Design, document, and refine operational workflows to enhance productivity.
• Resource Management Coordinate allocation of tools, software, and resources across teams.
• Team Support Provide operational support to leadership, project managers, and volunteer teams.
• Systems Integration Implement digital tools (e.g., Google Workspace, GitHub, Discord) for team collaboration.
• Monitoring & Reporting Track and report on key operational metrics to leadership.
• Problem Solving Identify bottlenecks and proactively implement solutions to improve team efficiency.

Qualifications

• Experience or strong interest in community operations, business administration, or organizational development.
• Strong organizational and analytical skills.
• Comfortable with remote tools (Google Workspace, project management apps, GitHub, Discord).
• Detail‑oriented and proactive problem solver.
• Passion for governance, social impact, or civic engagement.

Expected Requirements

• Time Commitment Approx. 10–30 hours per week (flexible, remote).
• Commitment Period Minimum 12 months preferred.
• Remote Work Must have reliable internet access.

What We Offer

• Real Impact Help establish and manage the backbone of a Pan‑African open governance initiative.
• Skill Development Build hands‑on experience in community operations and process management.
• Networking Collaborate with civic tech experts, policy leaders, and grassroots changemakers.
• Recognition Certificate of Contribution and recommendation letter (upon request).
• Growth opportunity Find out how contributors can become leaders at OpenGov Africa – ( https //github.com/OpenGovAfrica/.github/blob/main/governance.md)

How To Apply

If you are passionate about leading operations, we would love to have you on our team! Please apply by filling this form ( https //forms.gle/D5rcRUhbi9VGmsa89)

Private Group Details

• Group Size Range 1 – 50+
• Event can be held virtually
• No Donation