Business Analyst

Positions offered by Ford Motor Credit Company LLC (Dearborn, Michigan). This is a hybrid position whereby the employee will work both from home and from the Dearborn office. Hence, the employee must live within a reasonable commuting distance from Dearborn, MI. Work hands-on with product team members and stakeholders to resolve questions, clarify business requirements, and deliver products. Monitor and take corrective actions to resolve system and application performance issues by working closely with the IT team. Write business requirements, complete testing and launches for accounting and tax functionality. Manage and maintain a strong working relationship with the vendor teams, downstream application teams, CATS team, COE and marketing teams. Own JIRA user stories, write/follow/update test scripts, and support IT to ensure work is complete. Maintain a strong relationship with our receivable vendor. Assist with testing and support during after-hours, weekends, and holidays, as necessary.