Business Analyst

The Intersect Group is seeking a Business Analyst for our direct client in the insurance industry, where you will partner between IT and the business teams to provide software application support related to business analysis, data analysis, quality assurance testing, and help desk support related to a variety of software applications. The will also review, analyze and evaluate user requests, coordinate, monitor requests to a successful resolution, and document business requirements for all project initiatives.

Specific duties:

• Serve as a conduit between the customer community (Internal and External) and software development teams through which requirements flow
• Understand business process management and business requirements of customers and translate to specific software requirements
• Elicit requirements using interviews, document analysis, requirements workshops, surveys, site visits, business process descriptions, use cases, scenarios, business analysis, tasks, and workflow analysis
• Critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguish user requests from the underlying true needs
• Understand project plans and be able to articulate roles, project goals and timelines.
• Assist in data collection and consolidation of information to document business requirements
• Analyze and identify data issues that require an override on core systems and assist with data mapping between systems
• Prepare written business requirements representing business need that are grammatically correct
• Effectively communicate with internal and external teams to deliver functional requirements of user interface and interface designs
• Provide backup to other Business Analysts, mentoring and guiding less experienced team members

Qualifications

• Business degree or equivalent work experience
• Insurance industry experience is a big plus
• Five or more years business analysis experience
• Requires Microsoft SQL Server experience and knowledge of querying databases
• Demonstrate good judgment in what and how to communicate with a variety of clients and achieve results (strong sense of customer service)
• Strong logical, analytical, reasoning abilities and attention to detail
• Strong understanding of technical designs and specifications
• Effective oral and written communication skills
• Demonstrate organizational skills while working on multiple project initiatives
• Ability to work independently, take ownership, determine urgency of situations, and respond accordingly
• Ability to seek guidance or input from mentors and supervisors