Case Worker

Job DescriptionJob DescriptionThe Salvation Army Mission Statement:The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love for God.

Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination. BASIC PURPOSEThe purpose of this position is to provide support and coordination for children and youth at the Garden Street Family Shelter. ESSENTIAL DUTIES AND RESPONSIBILITIESCoordinate care coordination of for shelter children and youthCoordinate case services with county social workersPrepare and plan children’s activities for school break (Winter, Spring, Summer, etc.)Transport students to and from school, if neededRefer at-risk children to partner agencies for interventionServe as a liaison to local school and school districtsCoordinate educational supports for school aged childrenCoordinate volunteer mentors/tutors for educational supportsServe on Emergency Disaster Services (EDS) teamMonitor and observe participants for safety and program policy complianceMaintain and organize facility logs (write-ups, overnights, etc.)Maintain accurate participant records in various information management systems; and generate reports as requestedCoordinate on-site recreational activities and maintain good relationships with familiesServe as liaison between the shelter and Oakland Garden Street CorpsServe and participate on the case conference teamMaintain and execute confidential information according to HIPPA standardsMaintain a highly detailed and organized filling systemAnswer phone, handle routine questions and direct callsUtilize harm reduction and trauma informed care principlesMaintain a professional image and procedures for the front officeComplete written documentation of participant infractionsMaintain a neat and organized filling systemCheck and respond to emails and voicemails on a regular basisAdhere to confidentiality standardsOther duties as assigned KNOWLEDGE, SKILLS, ABILITIES AND OTHER QUALIFICATIONS REQUIREMENTSAbility to speak and write the English language at a high and professional levelHigh degree of confidentialityComputer literate in Microsoft Office applications Word, Excel and Outlook preferredExcellent communication skills, both written and verbal.Excellent and professional telephone etiquette and presenceHigh degree of organizational skillsApproach problem solving creativelyStrong ability to utilize a high level of time management and handling multiple tasks CERTIFICATES, LICENSES, REGISTRATIONSHigh school diplomaMinimum three (3) years experience in social services, case management, child services or related fieldMust possess a valid California Class C Driver License, and ability to drive a Salvation Army vehicleMust be 21 years or olderComplete The Salvation Army vehicle course training PHYSICAL REQUIREMENTS:Ability to sit, walk, stand, bend, squat, climb, kneel, and twist on an intermittent or sometimes continuous basisAbility to grasp, push, and/or pull objectsAbility to reach overheadAbility to operate telephoneAbility to lift up to 25-40 lbs.Ability to operate a computerAbility to process written, visual, and/or verbal informationAbility to operate basic office equipment and tools PC, Fax Machine, Telephone, Calculator, Copier, Printer.Qualified individuals must be able to perform the essential duties of the position with or without accommodation.

A qualified person with a disability may request a modification or adjustment to the job or work environment in order to meet the physical requirements of the position. The Salvation Army will attempt to satisfy requests as long as the accommodation needed would not result in undue hardship.