Chief Human Resources Officer

Overview

Merchants Bank is a growing, employee-owned company with a 150-year dedication to fulfilling the hopes and dreams of our community members and delivering outstanding customer service. We are seeking an experienced, strategic, and service-driven Chief Human Resource Officer (CHRO) to serve as the gatekeeper of our culture and core values while championing a strong Servant Leadership philosophy. This position is located at our Winona, MN headquarters.

Responsibilities

• Lead culture driving programs and leadership initiatives.
• Oversee talent and performance management to ensure alignment with strategic pillars and high-performance goals.
• Direct the development, implementation, and continuous enhancement of Human Resources and Training strategies to promote organizational effectiveness and strengthen workforce engagement.
• Reinforce Merchants Bank’s reputation as an employer of choice.
• Manage HR functions including workforce planning, organizational development, performance management, talent development, compensation and benefits, employee relations, and regulatory compliance.
• Represent the Bank in regulatory, legal, and community settings.

Qualifications

• 10 years of progressive HR leadership experience (preferably in financial services).
• BS/BA degree required; MBA or MA/MS in human resources or related field preferred.
• Strong strategic skills and excellent verbal and written communication skills.
• Demonstrated ability to foster and support an engaged workforce by encouraging employees to focus on strengths, celebrate successes, and foster effective recognition.
• Detail-oriented, organized, and able to manage multiple projects.
• SHRM or PHR certification is desirable.

Benefits

Merchants Bank offers competitive wages and benefits for full-time employees including health, dental, life, disability and vision insurance; flexible spending accounts; 401(k) and ESOP retirement plans; bonus plan; paid time off; tuition reimbursement; and a variety of voluntary supplemental insurance options.

How to Apply

Please Apply online at https://www.merchantsbank.com/about-merchants-bank/careers or in person at Merchants Bank, Winona (102 E 3rd Street). Questions can be emailed to [email protected].

Equal Opportunity

Merchants Bank is an Equal Opportunity Employer of women, minorities, protected veterans and individuals with disabilities.

MBA Job number/Date Added
H-8120: 3/13/26