Chief Operating Officer

Position Overview

Reporting directly to the CEO, the COO will serve as a close strategic thought partner and execution leader. Together, the CEO and COO will form a highly aligned executive team responsible for advancing organizational strategy and ensuring operational excellence.

The COO will:

• Lead all internal operations with full P&L accountability
• Strengthen financial planning, forecasting, and reporting
• Implement and refine organizational goal-setting and performance systems
• Develop clear KPIs and dashboards to support data‑informed decision‑making
• Optimize supply chain strategy to improve cost‑of‑goods performance across multiple sites
• Design scalable operational models to support geographic expansion
• Hold direct supervisory responsibility for key leadership roles within the organization, specifically overseeing the Volunteer Director and the Operations Director

The CEO will increasingly focus on external leadership, fundraising, and long‑term vision, while the COO ensures disciplined execution and organizational alignment.

About The Store

In the heart of Middle Tennessee, The Store stands as a testament to the power of community, hope, and dignity. Founded by Brad Paisley and Kimberly Williams‑Paisley, The Store has transcended the conventional approach of addressing food insecurity.

The Store is a nonprofit grocery model serving individuals and families experiencing food insecurity, ensuring every neighbor has access to healthy, fresh, and nutritious food in a setting grounded in choice and respect. Through a customer‑choice model, shoppers select from a wide range of fresh produce, healthy meats, dairy products, as well as vegetarian, vegan, and gluten‑free items, so that every customer finds what they need. Beyond food access, The Store partners with local organizations to provide wraparound services such as counseling, budgeting support, and nutrition education, helping neighbors build long‑term stability.

With two locations and plans for continued expansion, The Store is recognized as an innovative leader in dignity‑centered food access. Supported by a strong relational culture, trusted data systems, and a solid operational foundation, the organization is now poised to formalize performance systems and strengthen operational rigor to scale responsibly and effectively.

Our Mission

To nourish communities and cultivate hope by providing nutritious food choices and access to supportive services in a dignified, loving environment.

Our Vision

We envision a future where food insecurity is eradicated in our community and access to nutritious food is realized through a model of dignity, love, and community.

Our Values

Love, Dignity, Community, Collaboration, Choice.

Compensation & Benefits

The Store offers a competitive salary for the Chief Operating Officer Position, based on experience, and an excellent employee benefits package.

To Apply

The Store has partnered with ThinkingAhead Executive Search to lead this search. Interested applicants are invited to submit a resume and brief statement of interest to Chris Spagnola, Partner with ThinkingAhead: [email protected].

The Store is an Equal Opportunity Employer, committed to fostering a diverse and inclusive workplace, and encourages candidates from all backgrounds to apply.

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