Credit Controller

Don’t play with food! | Mammafiore When we were little, our mother always told us: "Don’t play with your food." And since you should always listen to your moms, we took it so seriously that we decided to dedicate ourselves to gastronomy. To care for it, respect it, love it, and share it. That’s why at Mammafiore we want to pay tribute to our roots.

To what unites us and makes us who we are. To food that, besides filling our senses with sensations, floods us with emotions. At Mammafiore, we are obsessed with offering the highest quality products, the fastest delivery, and we stand out for the professionalism and commitment of our team of specialists.

At Grupo Mammafiore, we are seeking a Credit Controller to join our team on a permanent basis. This role requires a proactive, detail-oriented professional who can manage customer accounts effectively and contribute to maintaining healthy cash flow. About the role: Set up new customer accounts, ensuring all required documentation is complete.

Establish appropriate credit limits and payment terms in line with company policy. Review and adjust credit limits based on customer performance and risk. Proactively contact customers via phone, email, and written communication to ensure timely payment of outstanding invoices.

Maintain accurate records of all communications and payment agreements. Issue invoices accurately and in a timely manner. Process and manage credit notes where applicable.

Reconcile customer accounts regularly and resolve discrepancies. Accurately allocate incoming payments to outstanding invoices. Assess new credit applications and perform credit checks.

Prepare weekly and monthly reports on aged debt, collections, and debtor performance. Support cash flow forecasting by providing expected receipt data. Liaise with internal teams (sales, operations, customer service) to resolve invoice queries.

Escalate complex issues to management when necessary. Ensure adherence to internal credit control procedures. Maintain compliance with relevant legal and data protection regulations.

Who we are looking for: At least two (2) years of experience in food industry as a credit controller or in a similar financial role. Strong numerical skills and high attention to detail. Excellent communication and interpersonal skills.

Ability to work under pressure and meet tight deadlines. Proficiency in Microsoft Excel and accounting software (e.g., Sage, QuickBooks, SAP). Solid understanding of credit control processes and financial regulations.

Administrative experience (preferred). Fluency in Italian (required). Our platforms: IG: @mammafiore_official https://www.linkedin.com/company/mammafiore/ https://mammafiore.eu/