Credit Manager / Credit Control Manager

Group Credit Manager Location: Hybrid - Slough area (3-4 days per week, with occasional travel to other offices) Salary: Highly competitive + comprehensive benefits package Reporting into senior finance leadership, this role will hold full responsibility for the credit control and accounts receivable function across the wider group. You will be tasked with driving cash collection performance, improving controls, reducing aged debt, and ensuring the function is scalable to support continued growth. Develop and implement a group-wide credit control strategy aligned to wider business growth and cashflow objectives * Own key performance metrics including DSO, overdue debt, cash collection, and debtor quality * Build a scalable credit function capable of supporting future acquisitions and integration activity * Provide meaningful reporting and insight to senior leadership around collections performance, risk exposure, and improvement opportunities Lead and develop a multi-level team including Credit Control Team Leads, Credit Controllers, legacy debt teams, and cash allocation staff * Drive a high-performance culture focused on ownership, continuous improvement, and collaboration * Support succession planning, coaching, recruitment, and resource planning as the business grows Credit Risk & Governance * Review and strengthen credit policies, procedures, and governance frameworks across all entities * Oversee credit limits, risk assessments, provisioning, write-offs, and escalated accounts * Ensure strong compliance with internal controls, audit requirements, and financial best practice * Act as the senior escalation point for complex disputes, insolvencies, and high-risk balances Commercial Business Partnering * Work closely with Managing Directors, Operations, Sales, Billing, and Finance teams to improve collection outcomes * Provide commercial insight into payment trends, customer behaviour, contractual exposure, and collection barriers * Ensure credit risk considerations are embedded into commercial decision-making Ensure timely month-end close for receivables, reconciliations, ageing reviews, and provisions * Deliver accurate MI on collections performance, overdue balances, and risk trends * Act as key contact for audit queries relating to receivables and credit processes Transformation & Continuous Improvement * Lead projects to improve systems, processes, controls, and automation across the function * Support finance transformation programmes and acquisition integrations * Improve alignment between Credit Control, Billing, and Cash Allocation teams to maximise efficiency and service delivery Extensive experience in senior Credit Control / Credit Management leadership roles * The role offers real autonomy, visibility, and the chance to shape a critical finance function while developing your career within a progressive business.

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