Customer Account Representative

Job DescriptionJob DescriptionBuild your future with Impact RTO! We are the largest Rent A Center franchise with room for growth and yet a family feel! We are looking for people like you to add to the success of our company.

Join our Management Development Program, through Impact YOUniversity. Where driven, people-first individuals train from the ground up for leadership roles within our organization. Between our tight-knit professional environment, training opportunities, and competitive benefits, you will not only grow your career but invest in an incredible future for yourself and your family.Our coworkers enjoy a total rewards package that pays for performance and includes:$13.00 - $19.00 Paid weekly Exceptional performance rewarded with monthly profit sharingEarn recognition for doing great work through our Work Tango rewards platform, this is where your performance turns into prizes5-day work week with every Sunday offPaid sick, vacation and holidaysEmployee purchase planGrow your career with Impact YOUniversity, our internal development program built to prepare future leaders for what’s next401(k) Retirement Savings Plan plus company matching up to 4% RequirementsAs a Customer Account Representative, you would be responsible for: Drive daily account management performance to meet and exceed company standardsMaintain accurate records of customer account activity, including current and past due accounts; communicate in person or via phone/text to promote timely payments Must be able to lift and move (push/pull) heavy items and merchandise Making daily deliveries of furniture to customers including loading and unloading of items, set-up, and installation of itemsSafe operation and cleanliness/organization of the company vehicleProtecting product with blankets and strapsBuilding and staging inventory Refurbishing merchandiseAssist with store sales functionsOther duties as needed in the store and assigned by Store ManagerQualificationsMust be at least 18 years of ageHeavy lifting required High school diploma or GEDFriendly with great communication skillsExcellent customer service skills Valid state driver’s license and clean driving record for a minimum of 1 yearMust be able to lift and move (push/pull) heavy items and merchandise as needed Must pass a background check, drug screening, and motor vehicle records checkBenefitsA comprehensive benefits package that includes medical, dental, and vision insurances, plus company paid life and AD&D insurance, critical illness and accident coverage, short term and long-term disability