Customer Service Rep(02959) - 2201 Madison Ave
Domino's Pizza
Job Description
Company Description
Job Description
Join our team as a Customer Service Representative at our Domino's Pizza location in Granite City, United States! We're looking for an enthusiastic and customer-focused individual to provide exceptional service at our 2201 Madison Ave store. As a key member of our team, you'll play a crucial role in ensuring customer satisfaction and maintaining our reputation for quality service.
* Answer incoming phone calls and take customer orders accurately and efficiently * Prepare and make pizzas according to company standards and customer specifications * Process cash and credit card transactions with precision * Deliver outstanding customer service, addressing inquiries and resolving issues promptly * Maintain a clean and organized work environment, adhering to health and safety standards * Collaborate with team members to ensure smooth operations during busy periods * Assist with various cleaning tasks to uphold store cleanliness * Handle and lift items weighing up to 25 lbs. as needed
Qualifications
* Excellent communication skills with the ability to interact professionally with customers and team members * Strong attention to detail and ability to follow directions accurately * Flexibility to work various shifts, including weekends and holidays * Positive attitude and friendly demeanor, with a passion for customer service * Basic computer proficiency for operating order-taking systems * Ability to multitask effectively in a fast-paced environment * Problem-solving skills to address customer concerns efficiently * Physical ability to stand for extended periods and lift up to 25 lbs. * Team-oriented mindset with a willingness to assist colleagues as needed * High school diploma or equivalent preferred (not required)
Additional Information
All your information will be kept confidential according to EEO guidelines.