Customer Success Engineer

Job Description

Job Description

We are looking for multiple (3) Customer Success Engineers for our client looking to build out a brand new team! This is a remote position, with a company based in Vancouver. Our client is a rapidly growing software development company.

You Have:

• 2+ years of Customer Success Management, Consulting or Project delivery for a global B2B tech, SaaS or enterprise software business
• Analytical: Strong analytical skills with an aptitude for translating quantitative and qualitative customer data into action plans.
• Technology and systems: Comfortable with the following software: JIRA, Microsoft 365, Salesforce, Atlassian
• Experience onboarding customers and participating in pre-sales meetings

Bonus points if you have:

• Knowledge of Directory services (DirSync, AADSync, Active Directory / domains) and messaging platforms (platforms (e.g.: Office 365, Exchange, G-suite, Lotus Notes, GroupWise, Zimbra, etc.)

Perks:

• Competitive Salary!
• Health and dental benefits
• Plenty of vacation time
• Opportunity for career progression
• Completely remote work!

If this role sounds like something you might be interested in, please click apply!