Customer Support Specialist

Customer Support Specialist Exeter- Onsite £29,000 + bonus Are you passionate about delivering great customer service and looking to join a supportive, growing team? We’re working with a well-established business in Exeter who are looking for a Customer Support Specialist to join their UK Sales team. This is a fantastic opportunity for someone who enjoys speaking with customers, solving problems, and being part of a collaborative environment.

What you’ll be doing Handling customer enquiries via phone, email, and webchat Processing sales and direct orders accurately and efficiently Providing product advice and support to customers Identifying opportunities to upsell and promote current offers Working closely with internal teams to resolve customer queries quickly Delivering a high standard of service at every touchpoint What we’re looking for Strong customer service experience (phone-based experience is a plus) Excellent communication skills, both written and verbal Confident using multiple systems and IT platforms A proactive, positive attitude and team-focused mindset Ability to manage your own workload and prioritise effectively This is a great opportunity to join a business that values its people, offers long-term stability, and provides a supportive environment where you can develop your skills. Sound interesting? Apply today!