Dental Office Manager/Treatment Coordinator

Job Description

Job Description

Description:

About Us: 4M Dental Implant Center is a leading provider of advanced dental implant solutions, dedicated to transforming smiles and improving lives. Our patient-focused approach and commitment to excellence set us apart as a trusted name in dental care.

We are seeking a highly organized, motivated, and personable Office Manager to oversee the daily operations of our new office in Glendale, CA.

Key Responsibilities:

Office Operations Management:

• Oversee and manage daily office operations, ensuring efficiency and organization.
• Maintain office policies, procedures, and standards to ensure compliance with company guidelines and industry regulations.
• Manage office supplies and inventory, ensuring the clinic is fully stocked and operational.

Staff Supervision:

• Lead, motivate, and manage the administrative and support staff, fostering a collaborative and professional work environment.
• Schedule, train, and evaluate staff performance, providing feedback and addressing concerns as needed.
• Organize and manage staff meetings and coordinate schedules to optimize productivity.

Financial Oversight:

• Assist with budgeting, expense management, and financial reporting.
• Oversee billing, insurance claims, and patient accounts to ensure timely and accurate processing.
• Collaborate with the finance team to streamline office financial processes.

Patient Experience:

• Serve as the main point of contact for patient inquiries, complaints, and feedback.
• Ensure a welcoming and professional atmosphere for all patients and visitors.
• Implement processes to enhance patient satisfaction and address concerns effectively.

Technology and Records Management:

• Manage patient records and maintain confidentiality in compliance with HIPAA regulations.
• Oversee the scheduling system to maximize patient flow and operational efficiency.

• Education: Bachelor's degree in business administration, healthcare management, or a related field (preferred but not required).
• Experience: At least 3–5 years of experience in dental office management.
• Bilingual Armenian/Farci a plus
• Strong leadership and team management skills.
• Excellent communication and interpersonal abilities.
• Proficiency in office software (e.g., Microsoft Office, scheduling software, and electronic health records).
• Detail-oriented with exceptional organizational skills.
• Knowledge of dental terminology, billing, and insurance processes is a plus.

4M Dental Implant Center is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We consider all qualified applicants for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, marital status, protected veteran status, or any other status protected by applicable federal, state, or local law.