Deputy General Manager Legal

About Integra Software Services Founded in 1994 and incorporated in 2000, Integra is a trusted global leader in Business Process Management, Technology Services, Products, and Productized Services. Headquartered in Pondicherry, India, we serve organizations of all sizes, from small enterprises to Fortune 1000 corporations. With a team of over 2,800 employees, Integra operates across four delivery centers located in India, the UK, and the USA.

Content Services: Integra offers comprehensive outsourced content solutions for publishing and learning, including services for scholarly publishing (research integrity, peer review, editorial support, typesetting, and accessibility) and education/EdTech (curriculum design, assessments, and digital content). In 2024, Integra was honoured with Best Workplaces in IT & IT-BPM 2025 by Great Place To Work India. Products & Platforms: Integra's purpose-built solutions streamline publishing workflows, including AI-Based manuscript evaluation, language assessment, language editing, language enhancement, document analysis, collaborative authoring, and technical editing.

We also offer workflow and freelance operations management tools, plus an AI-powered Learning Management System. Our products, such as EditorialPilot, have won the prestigious "Excellence in Best Industry AI Application" at the Confederation of Indian Industry (CII) AI Awards 2025. AI and Technology Services: Through our Centre of Excellence for AI we build future-ready capabilities through AI, ML, automation, and cloud services.

Integra's newest offering, Quixl, is a no-code/low-code AI platform designed to accelerate enterprise AI adoption across industries. In a significant achievement for artificial intelligence innovation, Integra has been honored with the esteemed CII AI Award for Excellence in Best AI Technology/Products/Solutions by Application. Inclusive Workplace Culture: Integra proudly has over 54% women in its workforce and promotes inclusivity through policies supporting gender diversity, PwD, and other marginalized sections.

Recognized as a Great Place to Work Certified organization (Dec 2025-Dec 2026), Integra was also named among the Top 75 Innovators in India at the CII Industrial Innovation Awards 2024. In 2025, Integra earned the "Best Companies for Women in India" (BCWI) award and the "Exemplar of Inclusion" in the Most Inclusive Companies Index (MICI), maintaining its spot in the "100 Best Companies Hall of Fame" by Avtar and Seramount. Environmental Sustainability: Integra is a pioneer in environmental sustainability, committed to eco-friendly practices since 2000.

The company aims to become carbon-neutral by 2030 and holds ISO 14001 certification for its Environmental Management System (EMS). Integra was also awarded the Gold EPIC Award in the Sustainable Development Goals (SDG) Implementation category by the Society for Scholarly Publishing (SSP), as part of its inaugural EPIC (Excellence in Publishing, Information Technology, and Communications) Awards. Social Responsibility: Integra has been committed to social causes since 2002 through its own contributions and through Sriram Charitable Trust, predating mandatory CSR laws by 12 years.

The company exceeds stipulated CSR norms, with founders personally matching the company's contributions for various initiatives.For more information about Integra, please visit: Job Description: Head of Legal & Compliance (DGM / GM) Position Title: Head of Legal & Compliance (DGM /General Manager)Location: Chennai/PondicherryCompany: Integra ()Reports To: Co -Founder, JMD Role Overview: The Head / GM - Legal & Compliance will be responsible for leading the organization's legal strategy, contract governance, and compliance framework across geographies. This role requires a strong blend of strategic leadership and hands-on expertise in managing complex IT/ITES legal matters, ensuring regulatory compliance, and mitigating organizational risk. A key expectation from this role is the ability to front-end customer-facing legal discussions and negotiations, especially for enterprise contracts, and act as a strong business partner to internal stakeholders.

Key Responsibilities: 1. Legal Strategy & Advisory• Act as a strategic legal advisor to senior leadership on business decisions, risk mitigation, and regulatory matters• Develop and implement the company's legal and compliance framework aligned with business objectives• Provide guidance on corporate governance, policies, and best practices 2. Contract Management & Negotiation• Lead end-to-end management of customer and supplier contracts, including: Master Service Agreements (MSAs) Software Licensing Agreements RFPs, SOWs, NDAs• Front-end and lead customer-facing legal discussions and negotiations, especially for: Enterprise/MSA-level engagements Complex or non-standard contractual terms High-value or strategic deals• Partner closely with Sales and Business teams to: Enable faster deal closures while safeguarding legal interests Provide commercially pragmatic legal solutions Drive complex contract negotiations across multi-geo clients Establish standardized templates, playbooks, and negotiation frameworks 3.

Compliance & Risk Management• Design and implement a robust compliance and contract obligation management program• Ensure adherence to applicable laws, regulations, and internal policies• Identify, assess, and mitigate legal and regulatory risks 4. Team Leadership• Build, mentor, and lead a high-performing legal team• Allocate work, monitor performance, and ensure timely delivery of legal support• Foster a culture of accountability, collaboration, and continuous learning 5. Stakeholder Management• Partner with internal stakeholders (Sales, Delivery, Finance, HR, Purchase) to support business objectives• Act as a bridge between business and legal to enable faster decision-making• Conduct awareness sessions on legal risks and compliance obligations 6.

Labor Laws & Employment Legal MattersProvide guidance on applicable labor and employment laws, ensuring compliance across geographies Handle and advise on:• Employee disputes, disciplinary actions, and terminations• Labor complaints, notices, and regulatory interactions• Employment contracts, policies, and workplace compliance Support HR in:• Structuring policies aligned with legal requirements• Managing sensitive employee-related legal issues• Ensure readiness for and support during labor audits and inspections 7. Litigation & External Counsel Management• Manage litigation, disputes, and IP-related matters in coordination with external counsel• Oversee legal documentation and case strategy• Ensure cost-effective and timely resolution of legal matters 8. Reporting & Governance• Present legal updates, risk assessments, and compliance reports to leadership• Maintain dashboards and MIS on contracts, risks, and compliance metrics Key Requirements• Experience: 10-15 years of post-qualification experience (PQE), preferably in IT/ITES industry• Education: LLB / LLM from a reputed institution• Proven experience in: Handling global contracts and complex negotiations Customer-facing contract discussions (especially MSAs/SOWs) Strong understanding of: Corporate laws Commercial contracts Compliance frameworks Exposure to UK & US laws for contract-related matters will be a strong advantage Experience in corporate secretarial activities will be an added advantage Demonstrated experience in team management and leadership roles Exposure to contract compliance & obligation management systems is preferred Ability to work in a fast-paced, business-driven environment Key Competencies • Strategic thinking and business acumen• Strong negotiation and influencing skills• Excellent stakeholder management• Leadership and team-building capability• High attention to detail and risk awareness• Strong communication and presentation skills Ready to Make an Impact?Please submit your resume and a compelling cover letter detailing your relevant experience to