Director，FinTech Vendor Management

Director – FinTech Vendor Management & Business Development

Role Overview

We are seeking a strategic and results-driven Director of Vendor Management & Business Development to lead our partner ecosystem strategy and vendor governance framework across our financial services platform. This role will be responsible for building, negotiating, and managing high-impact partnerships while ensuring vendor performance, regulatory compliance, and cost optimization.

The Director will serve as a critical bridge between Product, Engineering, Compliance, Risk, Legal, Finance, and external partners to enable scalable product innovation, operational resilience, and commercial growth.

Key Responsibilities

1. Strategic Business Development & Partnerships

• Develop and execute partnership strategies to support company growth, product expansion, and geographic scaling.
• Identify and establish strategic relationships across:
  • Banking-as-a-Service providers
  • Payment processors and networks
  • Card issuing and digital wallet infrastructure partners
  • Cross-border payment and FX providers
  • KYC/AML, fraud prevention, and compliance vendors
  • Financial infrastructure and SaaS technology vendors
• Lead end-to-end partnership lifecycle including sourcing, evaluation, negotiation, contracting, onboarding, and performance optimization.
• Structure commercial agreements including pricing models, revenue sharing, service level agreements, and performance incentives.
• Support new product launches by enabling vendor capabilities and partner integrations.

2. Vendor Governance & Risk Management

• Establish and manage enterprise vendor management and third-party risk governance frameworks.
• Oversee vendor due diligence including financial, operational, technical, compliance, and regulatory assessments.
• Implement vendor onboarding standards aligned with internal risk and compliance policies.
• Develop vendor performance scorecards and service monitoring dashboards.
• Ensure vendors meet contractual SLAs, regulatory obligations, and security requirements.
• Drive vendor remediation, escalation management, and continuous performance improvement.

3. Cross-Functional Leadership & Program Execution

• Partner closely with Product and Engineering teams to translate business requirements into vendor and partner capabilities.
• Collaborate with Compliance, Legal, and Risk teams to ensure regulatory readiness and audit compliance.
• Coordinate vendor technical integration, implementation timelines, and operational readiness.
• Maintain strong awareness of FinTech infrastructure, emerging technologies, and vendor landscape developments.
• Evaluate build vs. buy vs. partner strategies to optimize speed to market and cost efficiency.
• Provide executive leadership with market insights and partnership recommendations.

Required Qualifications

• Bachelor’s degree in Business, Finance, Technology, or related field
• 10+ years of experience in FinTech, banking, payments, cross-border payment platforms or financial services
• 6+ years of experience in vendor management, partnerships, or business development leadership roles
• Strong understanding of financial infrastructure including:
  • Payments ecosystem and card networks
  • Banking-as-a-Service platforms
  • Regulatory and compliance vendor landscape
  • Digital wallets and embedded finance models
• Demonstrated experience negotiating complex commercial agreements
• Experience managing vendors in regulated financial environments
• Familiarity with third-party risk management and regulatory audit frameworks
• Proven track record leading cross-functional initiatives and partner integrations
• MBA or advanced business or technical degree preferred