District Manager

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Who is HearingLife?

HearingLife is a national hearing care company and part of the Demant Group, a global leader in hearing healthcare. Since 1904, we have provided science‑based, results‑oriented hearing care through more than 600 clinics across 42 states. Our mission is to help people hear better through personalized, high‑quality care delivered by dedicated professionals.

Overview

• Position: District Manager
• Region: Charlotte, NC

Job Summary

The District Manager oversees and supports the performance and operations of multiple HearingLife clinics within the designated district. Responsibilities include ensuring outstanding patient care, achieving performance goals, and aligning clinic operations with HearingLife’s mission, values, and standards. This role requires strategic thinking, team leadership, business operations expertise, and customer‑focused service.

Travel Requirements

• 60% travel – visit clinics in your district 3 days a week.
• Valid driver’s license.

Benefits

• PTO & Paid Holidays
• Work‑Life Balance is VERY important to us!
• Medical, dental, vision, and HSA
• 401K + Match
• Tuition Reimbursement
• Maternity Leave
• Short Term & Long Term Disability coverage
• Free Life Insurance
• Pet Insurance
• Steeply discounted Hearing Aids & Products for you and your family members.
• Childcare Savings Program
• CEU Reimbursement

Responsibilities

Team Leadership and Development

• Recruit, hire, and train clinic staff, including Audiologists, Hearing Aid Specialists, and Clinic Managers.
• Develop team members through regular coaching, mentorship, and performance feedback.
• Foster a positive work environment and culture of continuous learning, ensuring all employees are equipped to provide top‑quality patient care.

Performance And Financial Management

• Set and monitor performance goals for each clinic, focusing on key metrics such as revenue, patient retention, and satisfaction.
• Develop and execute district‑level business strategies to achieve growth targets.
• Regularly review financial performance and implement strategies to maximize profitability and minimize costs across clinics.

Operations Management

• Ensure clinics operate efficiently and effectively, aligning with HearingLife's standards and protocols.
• Oversee scheduling, resource allocation, and inventory management to maximize productivity and patient access.
• Implement and monitor compliance with healthcare regulations, policies, and industry standards.

Patient‑Centered Service

• Ensure each clinic delivers an outstanding patient experience through quality hearing care and excellent customer service.
• Promote patient education and retention strategies that align with HearingLife's mission of enhancing quality of life through improved hearing health.

Stakeholder And Cross‑functional Collaboration

• Act as a liaison between clinics and corporate departments, including Marketing, HR, and Operations.
• Communicate updates, changes, and expectations effectively to clinic teams and corporate stakeholders.
• Represent the district in regional and corporate meetings, providing insights, updates, and recommendations.

Qualifications

• Bachelor’s degree in Business, Healthcare Management, or related field (required). Advanced degree is a plus.
• 5+ years of experience in multi‑site management in healthcare or retail, with experience in audiology or hearing care preferred.

Skills and Abilities Requirements

• Proven leadership abilities with experience developing high‑performing teams.
• Strong analytical skills and experience with performance metrics, budgeting, and financial management.
• Excellent interpersonal and communication skills.
• Ability to manage and prioritize multiple tasks in a fast‑paced environment.
• Passion for providing high‑quality patient care and improving hearing health.

Apply Today!

We are an Equal Opportunity / Affymetic Action employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, sex, national origin, disability, or protected veteran status.