Ecommerce Coordinator

Role Overview We are looking for a detail-oriented and commercially aware E-commerce Co-Ordinator to support the day-to-day execution of our digital trading and on-site experience. Working closely with E-commerce, Digital, Creative, and Analytics teams, you will play a key role in delivering seamless collection launches, maintaining product accuracy, and ensuring best-in-class visual merchandising across our Shopify platform. This is an exciting opportunity for someone with a strong foundation in fashion retail who is looking to grow within a fast-paced digital environment.

Key Responsibilities Content & Launch Planning Manage and maintain the digital content calendar, supporting collection launches and key trading moments. Coordinate creative assets across launches, ensuring timely delivery and on-site readiness. Support planning and execution of homepage, PLP (Product Listing Page), and landing page updates.

Product Lifecycle & Data Management Support end-to-end product lifecycle management within Shopify in partnership with the Ecommerce Assistant. Upload and maintain product imagery, attributes, and enrichment (filters, swatches, shop-the-look features). Ensure product readiness ahead of launches, aligned with stock availability and trading priorities.

Visual Merchandising & On-Site Experience Support visual collection launches across homepage, PLPs, and landing pages. Build visual themes, mood boards, and creative layouts aligned to brand guidelines. Conduct daily on-site checks to ensure products are live, cross-sells are functioning, and visual merchandising is accurate.

Content, Media & Innovation Manage AI-generated product descriptions, meta fields, and translated content, ensuring accuracy and consistency. Upload and manage video content across PDPs, Bambuser, and live shopping experiences. Support experimentation and A/B testing across content and merchandising initiatives.

Trading, Stock & Performance Support Support stock readiness and inventory management within Shopify. Track stock levels and proactively flag risks impacting launches or trading performance. Assist with trading updates and merchandising decisions informed by analytics insights.

Optimization & Competitive Monitoring Support ongoing e-commerce optimisation across navigation, search, merchandising, promotions, and content. Conduct weekly competitor monitoring across key fashion e-commerce peers (e.g., Toteme, Me+Em,Soeur, Dagmar). Contribute to regional trading localisation through tailored homepage and visual merchandising updates.

Collaboration & Ways of Working Work closely with E-commerce, Digital, Creative, and Analytics teams to deliver best-in-class on-site execution. Support regional VM strategies using competitor benchmarking and performance insights. Experience & Skills Required 2+ years’ experience in fashion retail, e-commerce, or a similar digital-focused role.

Experience working with Shopify or similar CMS/e-commerce platforms. Strong attention to detail with excellent organisational skills. Understanding of digital merchandising principles and customer journey optimisation.

Comfortable working with data and analytics to inform trading decisions. Strong communication skills with the ability to collaborate cross-functionally. Commercially aware with a passion for fashion and digital innovation.