eCommerce Fulfillment Associate

Job Description

Job Description

Salary: $15 - $18/hr

eCommerce Fulfillment Associate

Definition of a Hero in this position

• Core Values Champion:Lives with integrity, driven by service, and focused on people, reflecting the core values of our company; Integrity Centered, Service Driven, People Focused.
• Reliable and Punctual:Always on time and ready to contribute, demonstrating commitment through consistent arrival at work.
• Customer Advocate: Understands that accurate and timely order fulfillment directly impacts customer satisfaction and takes ownership of doing the job right the first time.
  
• Respect and Teamwork: Treats all team members, leaders, and customers with respect, adheres to rules, and promotes collaboration.
• Humility and Positive Communication: Teachable, values others ideas, avoids gossip, and always communicates respectfully.
• Professionalism and Skill:Executes duties with competence, focus, and dedication to continuous growth and improvement.
• Organization and Attention to Detail:Maintains an orderly workspace, follows consistent processes, and documents information clearly and thoroughly.
• Productivity and Initiative:Works efficiently, avoids wasting time, proactively seeks additional tasks, addresses issues, and plans for improvement.

Responsibilities

• Order Fulfillment: Receive pick tickets, locate and pull items, and ensure order accuracy.
• Packing: Select appropriate boxes/materials, wrap fragile items, use fillers such as bubble wrap, packing paper, or peanuts, and seal securely, and weigh packages.
• Labeling: Create and apply correct shipping labels and record tracking information. Experience with carrier software such as Ship Station is a plus.
• Warehouse: Organize outgoing goods, maintain and organize shipping supplies. Assist with inventory receiving, as needed.

Qualifications

• Physical Requirements:Able to lift, carry, push, or pull 50+ pounds and perform tasks like bending, climbing, squatting, and kneeling. Able to stand or walk for long periods.
• Mathematical Skills:Able to perform basic math.
• Computer Skills:Able to process orders using dealer specific software. Proficiency with Microsoft Teams, Outlook, and SkuVault/Linnworks is a plus, training will be provided if needed.
• Tools:Skilled in operating hand tools, pallet jacks. Forklift experience, and certification, is a plus.
• Attention to Detail:Accuracy in gathering information, documenting issues, verifying order details, and following processes consistently.
• Time Management and Efficiency:Capable of managing multiple tasks simultaneously, prioritizing based on urgency, and ensuring timely completion.
• Collaboration and Teamwork:Works effectively with leaders and team members across departments to ensure a seamless and efficient customer service experience.
• Communication Skills:Communicates clearly with colleagues and customers, both in person and over the phone, while adapting style to the situation.

Benefits and Hours:

• Retirement Savings Plan - Safe Harbor 401k with company match.
  
• This is a part-time position. Work hours would be Tuesday and Thursday, and some Mondays, approximately 16-24 hours per week (8 hours per day). We are open to discussing other working day and time arrangements as well.

Ebling's seeks to promote a healthy company culture that is cheerful, safe, up-building, and honest. We are looking for applicants that are committed to these same values.