Ecommerce Manager

Join to apply for the Ecommerce Manager role at Pivotal London 5 days ago Be among the first 25 applicants Join to apply for the Ecommerce Manager role at Pivotal London Direct message the job poster from Pivotal London Pivotal London is excited to be partnering with Ancient + Brave — a trailblazing wellness brand redefining the future of health and wellbeing. ABOUT ANCIENT + BRAVE Ancient + Brave are a mission driven wellness brand with an award winning range of collagen, blends and supplements. They started as all good businesses do, by seeing the opportunity to do things differently in a growing market.

To carefully balance people, planet, and profit for the sake of the world around us and our health. They are now shaping the future of wellness with simple daily rituals, thoughtfully and sustainably designed to support women’s health. Their vision is to be the #1 wellness brand in the world, setting new standards for holistic health, sustainability and female empowerment.

As a B-Corp, Ancient + Brave meets the highest standards of social and environmental Impact. In June 2024 we have been named 5th in The Sunday Times 100 fastest-growing private companies and we have recently been recognised as one of the FT 1000: Europe's Fastest Growing Companies, 2025. Want to be a part of a team that’s shaping the future of health and wellbeing?

THE ROLE This is a brand-new role focused on our international business, that blends fast-growth commercial performance, brand sensitivity and a rapid test & learn approach. You’ll drive the expansion and optimisation of our Shopify-powered e-commerce experiences across key international markets — building journeys that feel intuitive, enriching, and distinctly Ancient + Brave. From strategic trading to customer experience, you’ll partner across functions taking the best of what we’ve learned from scaling the UK business to drive international sales.

KEY RESPONSIBILITIES Reporting to the Chief Digital Officer and working in close collaboration with the Head of Ecommerce, you will be responsible for the following: + Manage the optimisation of international Shopify storefronts — ensuring each market (currently US, Germany, Spain) is localised and brand-aligned. + Translate global strategy into market-specific action across pricing, content, merchandising, and promotions. + Collaborate with digital marketing, operations, CX (Customer Experience), and brand teams to ensure seamless customer experiences. + Drive international subscription growth and retention — evolving how our rituals fit into people’s daily lives. + Monitor and report on key KPIs (key performance indicators) including AOV(Average Order Value), CVR (Conversion Rate), CAC (Customer Acquisition Cost) and LTV(Lifetime Value), using insights to fuel intelligent growth. + Collaborate on customer journey development, feeding into global CRO (Conversion Rate Optimisation) activities that drive performance gains across all sales and marketing channels. + Stay ahead of regional regulations, tax, and logistics nuances to ensure operational excellence globally. WHO YOU ARE To be successful in this role, you will need the following skills / knowledge / experience: + Experience within a high-growth, DTC (Direct to Consumer) environment, ideally within wellness, lifestyle, or premium consumer brands. + Deep knowledge of Shopify, with experience managing international stores or region-specific domains. + Demonstrated success driving growth in international markets, ideally within Europe (including Germany and Spain) and the US + Fluency in using digital tools to drive insight. + Commercial sharpness paired with brand empathy. The ability to balance performance with integrity. + A love of fast-paced environments, but with a calm, clear, and thoughtful approach. + Bonus: experience working with subscription models and increasing customer LTV.

Further, to truly thrive at Ancient + Brave you will need to embody the spirit of our brand and align with our company culture. You will be: + Hungry : Ambitious, driven with a growth mindset, always seeking ways to learn, develop and be better. + Humble : No ego, collaborative team player, always acts with integrity and clear sense of accountability, aligned with our B-Corp values + High Performing - Effective. Efficient, with a solid work ethic.

Always operates with self-awareness that enables them to consistently push for exceptional results—while maintaining resilience, balance, and self-care. + Hustle : Entrepreneurial. Innovative, fast-paced, great communicator. Always adept at solving problems and navigating dynamic, ever-changing situations.

Seniority level Seniority level Mid-Senior level Employment type Employment type Full-time Job function Job function Marketing Industries Wellness and Fitness Services and Retail Referrals increase your chances of interviewing at Pivotal London by 2x Get notified about new Ecommerce Manager jobs in Lewes, England, United Kingdom . Brighton, England, United Kingdom 1 week ago Lewes, England, United Kingdom 2 weeks ago Operations Manager – Warehousing (eCommerce) Royal Tunbridge Wells, England, United Kingdom 3 weeks ago ODL Marketing Manager Ref: 41219 (Part Time, Fixed Term, Internal Only) Brighton, England, United Kingdom 15 hours ago Brighton, England, United Kingdom 1 month ago East Sussex, England, United Kingdom 2 days ago Little London, England, United Kingdom 3 weeks ago Worthing, England, United Kingdom 2 weeks ago Principal Product Manager - Airport Data Insights - Remote UK - 1 year Fixed Term Royal Tunbridge Wells, England, United Kingdom 1 month ago Penshurst, England, United Kingdom 1 week ago Little London, England, United Kingdom 2 weeks ago Field Marketing Manager (French speaker) Little London, England, United Kingdom 1 month ago Field Marketing Manager (French speaker) Travel Insurance Product and Proposition Manager Crawley, England, United Kingdom 3 weeks ago Field Marketing Manager (French and German speaker) Brighton, England, United Kingdom 5 days ago Field Marketing Manager (French and German speaker) Brighton, England, United Kingdom 5 days ago Royal Tunbridge Wells, England, United Kingdom 5 days ago Marketing Manager - Electrical Distributors Association (EDA) Little London, England, United Kingdom 1 week ago Brighton And Hove, England, United Kingdom 6 days ago Hailsham, England, United Kingdom 1 week ago Sustainability Digital Data and Analytics Manager Worthing, England, United Kingdom 1 week ago East Sussex, England, United Kingdom 1 week ago Key Account Manager – Large Fleet & Leasing Highbrook, England, United Kingdom 2 weeks ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr