Ecommerce Manager

Help us make a difference to people with life‑limiting illnesses… At The Myton Hospices, we provide specialist care and support for people with life‑limiting illnesses, and their loved ones, from the point of diagnosis to end of life. We are a much‑loved and well supported charity, at the heart of our community. We have three hospices, a range of community services, and 26 charity shops in Coventry and Warwickshire.

About the role: Join our Charity Retail team as our Ecommerce Manager, leading and driving our online trading. This fixed‑term role will be for 12 months and is based in our shops in Rugby, with some flexibility and travel required on occasion. As our Ecommerce Manager, you’ll be: Managing, developing and recruiting an effective team of volunteers and staff Delivering a high‑quality customer experience Maximising profit and performance of E‑Commerce activities Achieving budgets and controlling costs Collaborating with our wider charity retail team This role is vital to our work because you’ll be bringing essential income that helps to fund care and support for people with life‑limiting illnesses and their families.

About you: We are seeking an eCommerce Manager with: Experience in successful online trading/selling Experience of managing a budget Customer care experience Team leadership skills Organisation & prioritisation skills Commercial mindset and strong numeracy ability Attention to detail The right to work in the UK (we cannot provide sponsorship) Other roles you may have experience with could include: E-Commerce Manager Digital Marketing Retail Manager Store Manager This role requires an enhanced DBS check including the children’s barred list because you will be managing some volunteers under the age of 16. We will arrange and cover the cost of this check if you’re offered the role. As it involves travel, you must be able to travel within Coventry and Warwickshire (a full UK driving licence and own vehicle for work is preferable).

We are committed to building an inclusive workplace and encourage everyone to bring their true selves to work. However you identify, and whatever background you bring with you, we welcome you to apply. If there are any adjustments that would help improve your experience with Myton, we encourage you to share this with us.

We particularly welcome applications from people with disabilities and from ethnic minorities, who are currently under‑represented in our hospices. We also believe our interview process should be inclusive and transparent. If there is anything missing, or a way we can improve, please do let us know.

Benefits of working at Myton: Increased employer pension contribution 28 days annual leave + bank holidays, increasing with long service Additional leave purchasing Winter savings club Discount schemes including Blue Light Card Death in service benefit Dedicated staff wellbeing team & mental health first aiders Colleague Support Service: confidential financial, legal & mental health support Cycle to work scheme Free on‑site flu jabs Free feminine hygiene products 24/7 GP access Free eye tests #J-18808-Ljbffr