Executive Assistant
From Lucie
Job Description
About the Role
We are a growing New York City hospitality group operating three businesses: From Lucie, a bakery and patisserie in the East Village; Sunday to Sunday, an all-day cafe, restaurant, and bar on the Lower East Side; and Le Petit Atelier, our commissary kitchen in South Williamsburg.
We're hiring an Executive Assistant to support Lucie and Gurpreet across both businesses. This person will be the first point of contact for our customers, manage our communications, handle invoicing, and run the Sunday to Sunday Instagram presence. You'll play a central role in the day-to-day operations and help us deliver the level of care our customers expect.
Key Responsibilities
Customer Communications
- Manage and respond to emails at [email protected] and [email protected]
- Handle inquiries related to cake orders, events, reservations, and general customer service
- Ensure timely, professional, and on-brand responses to all incoming messages
- Resolve customer issues with empathy and good judgment
Invoicing & Admin
- Generate and send invoices to customers as needed
- Track outstanding invoices and follow up appropriately
- Maintain organized records across both businesses
Social Media — Sunday to Sunday NYC
- Manage and post regularly to the Sunday to Sunday NYC Instagram account
- Develop content ideas that reflect the brand's aesthetic and voice
- Engage with followers, respond to comments and DMs, and work to grow the account organically
Requirements
- Are highly organized and responsive — you don't let things fall through the cracks
- Communicate warmly and professionally, in writing and beyond
- Have experience managing email inboxes in a professional setting
- Are familiar with invoicing tools (Shopify, Google Sheets, etc.)
- Have hands-on experience managing an Instagram account, ideally for a brand or small business
- Can work independently without being micromanaged
Compensation & Benefits
- $28-35/hr commensurate with experience
- Accrued paid sick leave (1 hour for every 30 hours worked, up to 40 hours per year)
- Pre-tax commuter benefits program
To Apply
Please send your resume to [email protected].
More detail about From Lucie, please visit https://culinaryagents.com/entities/519169-From-Lucie