Executive Assistant (Toronto)
Royal Bank of Canada
Job Description
Job Description As an Executive Assistant, you play a critical role by providing direct support to the senior leadership team within RBC. This role will support the Vice President, Digital Channels Technology and the Vice President, PB & CB Architecture. You will be accountable for managing schedules, departmental events and executive correspondence to ensure the effectiveness of the executive leadership team.
In addition, you will liaise with RBC Leadership and business partners on behalf of the leadership team, follow-up on action items, maintain calendars, coordinate travel arrangements, maintain and organize files, prepare correspondence and other presentation materials, and prepare / act as a pre-verification officer for department expense reports. Responsibilities Provide executive administrative assistance in support of senior executives maintaining a high degree of confidentiality and accuracy within a fast‑paced, deadline‑driven environment. Maintain master copies of organizational policy and procedure manuals.
Manage and maintain calendars, coordinate meetings, conferences, and travel arrangements for the supported executives. Plan and coordinate internal and external meetings and events: senior management team meetings, off‑sites, roundtables, Town Halls, tech demo days/hackathons, and other team meetings, including facilitation of WebEx meetings and speaker presentations on PowerPoint. Develop agendas, materials and routines, including action items and follow‑ups.
Contribute to increasing employee engagement across the team of the supported executive, helping organize team socials, volunteering, and other activities to help the team feel connected to and proud to be part of RBC. Act as the Executive’s delegate for email and phone mail. Research and respond to routine inquiries and requests.
Prepare material for daily schedules and meeting bookings. Coordinate, administer, and manage department logistics, conducting a monthly audit reconciliation of travel and other expenses, supplies, telecommunications, equipment, and premises requirements, updating Vacation and Absence Management System, and producing / distributing monthly away lists. Manage correspondence and reporting, responding and prioritizing as appropriate and with discretion, assisting as primary liaison for the VP with senior internal and external stakeholders.
Collaborate with other EAs, working as a team within clusters, providing leadership support and relief purposes. Qualifications & Experience Must Have: 3+ years of Executive or Administrative support experience supporting senior leadership. Superior organizational skills specifically around calendar management, scheduling, ability to organize, plan, and schedule activities.
Demonstrates strong interpersonal, diplomacy, and communication skills, both written and verbal, working effectively with various levels of staff including executives and senior management. Experience with common applications including Microsoft Excel, Word, PowerPoint, RBC Connect, Concur, myHR, Workday, CoupaHost. Demonstrated initiative, positive, and helpful attitude when dealing with others.
Ability to work with minimal supervision; efficiently and accurately. Robust time management and prioritization skills. Be resourceful.
Strong collaboration and flexibility. Nice to Have: Previous experience of working in different teams within RBC. Job Skills Communication Data Entry Detail‑Oriented Email Services Office Administration Presentation Software Spreadsheet Software Teamwork Time Management Word Processing Software Additional Job Details Address: RBC WATERPARK PLACE, 88 QUEENS QUAY W:TORONTO City: Toronto Country: Canada Work hours/week: 37.5 Employment Type: Full time Platform: TECHNOLOGY AND OPERATIONS Job Type: Regular Pay Type: Salaried EEO & Diversity Statement RBC is guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC.
We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all. #J-18808-Ljbffr