Executive, HR Shared Services

About UsSPH Media is a leading media organisation in Singapore, delivering trusted journalism and engaging content across print, digital, radio, and other platforms. We are committed to upholding journalistic integrity while innovating in a rapidly evolving media landscape.

About the roleThe HR Shared Services Executive plays a vital role in managing HR operations, ensuring efficiency and compliance throughout the employee lifecycle. Key responsibilities include overseeing day-to-day HR processes such as onboarding, payroll, and benefits administration, while maintaining accurate employee records and data integrity.

The scope of responsibilities includes the following Data Management: Maintain and update employee information in the Human Resource Information System (HRIS), ensuring accuracy and timeliness for payroll processing and benefits administrationOnboarding and Offboarding: Oversee the onboarding process for new hires and manage the offboarding process for leaversProcess Improvement: Identify opportunities to enhance HR processes and implement changes to increase efficiency and accuracyClaims Processing: Manage and process employee claims and benefits promptly, addressing exceptions and complex queriesVendor Coordination: Collaborate with vendors to resolve any issues related to claims and benefitsCompliance and Reporting: Assist in regulatory submissions (e.g. Work Injury Compensation Act ) and manage reimbursement processes through platforms such as the CPF portal

Required Qualifications Diploma/ Degree in Business or HR Management2 to 3 years of relevant experience

Required Competencies / Skills / KnowledgeStrong knowledge of Employment Act (EA) and HR practicesProficient in Microsoft Office SuiteAbility to work independently as well as collaboratively in a team environmentGood communication and interpersonal skillsPrior working knowledge in SAP or SuccessFactors is essentialExperience with RPA for HR service delivery would be advantageous