Field Officer
Tipplr
Job Description
About the Role:We are looking for a proactive and street-smart Field Officer Executive to drive restaurant onboarding and partner acquisition. The role involves visiting restaurants, pitching onboarding solutions, coordinating documentation and ensuring successful go-live on the platform.
Key Responsibilities:1. Restaurant Acquisition & Pitching- Visit restaurants and introduce the company's platform and services.- Clearly communicate the value proposition (corporate orders, recurring demand, platform visibility).- Generate interest and onboard new restaurant partners.
- Onboarding Coordination- Collect and verify required onboarding documents:- Owner details (Name & Contact Number)PAN CardFSSAI CertificateMenu- Coordinate with internal teams (Customer Support / Onboarding Team) for further processing.- Ensure a smooth handover without discussing commercials or commission structures.
- MSME / Udyam Enablement- Check if the restaurant is registered under MSME (Udyam).- If registered, collect the MSME certificate and relevant details.- If not registered, assist in collecting Aadhaar, PAN, and FSSAI documents.- Educate restaurant owners about the benefits of free MSME registration.- Coordinate with internal teams for MSME registration and ONDC listing.
- Go-Live Activation & Order Validation- Track onboarding progress until the restaurant is live on the platform.- Place test orders post go-live to ensure operational readiness.- Maintain proof of transactions for reimbursement and validation.
- Relationship Management- Build strong relationships with restaurant owners and staff.- Act as the first point of contact for onboarding-related queries.- Ensure a positive onboarding experience.
Prerequisites:- Any graduate / diploma holder.- 0 -1 years of experience in field sales / B2B acquisition / food-tech / ONDC ecosystem.- Familiarity with food delivery platforms like Zomato and Swiggy, with a strong interest in the food-tech industry.- Experience in merchant onboarding or local business acquisition- Strong communication and negotiation skills.- Ability to work independently in a target-driven environment.- Basic understanding of digital apps and documentation processes.- Male candidates preferred.