Finance Manager
Phaxis LLC
Job Description
6 months contract to hire
Onsite Orlando FL
Pay rate $55-60/hr w2
Required Qualifications
Bachelor's degree in Finance, Accounting, Business, or a related field. 5+ years of experience in business process operations, Procure-to-Pay, Accounts Payable, or finance operations. Hands-on experience with ERP and workflow systems (e.g., SAP, Basware, SNAP, payment platforms). Solid understanding of shared services and/or BPO operating models. Working knowledge of SOX and financial operational controls. Strong analytical, problem-solving, project management and process improvement skills.
Preferred Qualifications Master's degree in Business or related field. Lean Six Sigma or other process improvement certification. International or multi-entity operational experience.
Responsibilities:
About the Role
We are seeking a Business Process Operations Manager to support business support triage, escalations, and continuous improvement of critical business processes within our Accounting Operations function, with a primary focus on Procure-to-Pay (P2P). This is a manager-level individual contributor role designed for a hands-on process leader who thrives on operational ownership, daily business engagement, cross-functional partnership, and driving meaningful improvement without direct people management.
In this role, you will act as a subject matter and root-cause resolution expert for key operational processes, ensure strong controls and compliance, while partnering closely with business units, vendors, shared services providers, and technology teams to deliver efficient, scalable, and well-governed operations.
What You'll Do
Operational Ownership & Service Delivery Serve as a primary subject matter expert for P2P and related business processes, including invoice operations, vendor setup, payment processing, raising service tickets, maintain account coding sheets, refund processing support, banking changes, and issue resolution. Manage key critical/emergency business triage and elevated support to the business where necessary Oversee day-to-day execution of processes performed internally or through shared service/BPO partners, ensuring accuracy, timeliness, and adherence to service levels. Review and resolve complex or exception-based operational issues related to invoices, payments, and vendor data. Act as a key point of contact for business units and vendors regarding process questions, escalations, and issue resolution.
Maintain process documentation, issue logs, and escalation records in accordance with standard operating procedures.
Process Improvement & Transformation Lead and contribute to process improvement and re-engineering initiatives to enhance efficiency, scalability, automation, and control. Identify opportunities to standardize processes and leverage technology across ERP, workflow, and payment platforms. Support system testing, enhancements, integrations, and new initiatives, including acquisitions or process expansions. Partner cross-functionally with Procurement, Tax, Legal, Finance, IT, and other stakeholders to align process design with business and compliance needs.
Performance & Reporting Monitor and analyze operational KPIs such as invoice cycle time, aging, PO compliance, on-time payments, and exception volumes. Prepare and analyze reports and dashboards to identify trends, risks, and improvement opportunities. Proactively resolve recurring issues and recommend data-driven solutions.
Collaboration & Knowledge Sharing Collaborate closely with businesses, Accounting Operations, and BPO teams to ensure consistent execution. Provide guidance and training support to internal stakeholders on tools, workflows, and policies. Support change management by communicating updates and reinforcing standard processes.
Why Join Us Own and influence critical business processes without direct people management. Partner with diverse stakeholders across Finance, Operations, and Technology. Drive measurable improvements in efficiency, control, and scalability. Be part of a collaborative, continuously improving accounting operations organization.