Front Desk Customer Service in Pet Care - Grooming - Retail - Reservations

Job Description

Job Description

FRONT DESK & RESERVATIONS
PET CARE

Grooming - Retail - Reservations

"Tending to the needs of current clients from over the years, and
creating relationships with new clients for the years to come."

--->> SEEKING THE RIGHT FIRST IMPRESSION--->> SEEKING THE RIGHT LAST IMPRESSION

Key Customer Service Position

The Right Person:

• Love pets
• Talkative - Cheerful
• Outgoing
• Happy meeting people.
• Comfortable on the phone and on computers
• Upbeat, Dependable, and Enthusiastic

Looking for a career opportunity that GROWS? WE WANT YOU!

Front Desk and Reception in the pet industry is a real challenge. You get to work with both the 4-legged pets - AND - the 2 legged families! Understanding their wants and needs - and projecting the BEST. That is what makes the customers want to return! That's the essence of this position!

You'll be involved daily with client families taking boarding/lodging reservations; arrangning SPA days for grooming; offering a wide variety of enrichment activities; and helping decide on the best products for their pet! How fun!

If you can present a great image -- from start to finish, you enjoy talking with folks, you're Bright & Bubbly, enthusiastic, and you LOVE pets (especially dogs!), then we've got the RIGHT SLOT for you.

THE OPPORTUNITY:

FULL TIME for the LONG TERM! Strong training leading to a Great Career Opportunity!

Meet / Greet / Offer Ideas / Share Experience / Recommend Solutions / Answer Phones / Check-in Guests

Requires rotating Saturday & Sunday as well as rotating Holidays.

You'll start with on the job service training and understanding our offerings. Then over to the phone services and on to the computer. Finally add retails and POOF - now you're dealing with our families and their pets! It's a fun & challenging position. Huge vertical opportunity!

Ready for that RIGHT JOB? Now offering paid vacation, pet service discounts, wage + commission, and more!

Alcohol and drug misuse poses a threat to the health and safety of The Dude Ranch Pet Resort (r) employees and our guests; as well as to the security of the company's equipment and facilities. For these reasons, we are committed to the elimination of drug and alcohol use and misuse in the workplace. Random drug screenings are enforced.

Failure to submit to such screening, the falsification of a screen, or a positive finding on a test will remove me from consideration for employment.