Front Desk Receptionist

We are seeking a friendly, organized, and professional Receptionist to be the first point of contact for our company. The ideal candidate will provide excellent customer service, handle front desk responsibilities, and support various administrative tasks to ensure smooth daily operations.

Reception and security: 

• Meet and greet clients as they enter and leave the building 
• Notify clients of visitor arrival 
• Issue permanent and temporary visitor access passes 
• CCTV management 
• Security equipment operation 
• Key issue and control 

Conference and Meeting Rooms: 

• Manage booking and enter into Centre charge 
• Manage set-up of rooms and provision of materials 
• Manage request for audio-visual equipment 
• Manage request for catering and refreshments 

Help Desk 

• Receive, co-ordinate and monitor all requests for services and assistance 
• Provide up-to-date progress of request 
• Record the outcome and response time to request 

Switchboard Service 

• Switchboard operation to receive and transfer all incoming calls 
• Assist resident staff with general telephone enquiries 

Postal Services 

• Receive, sort and distribute incoming client mail to the post boxes 
• Sort out and post client outgoing mail - needs to be delivered by the client to reception before 4.30p.m 
• Record all post into Centre charge 

Courier Services 

• Arrange collection of small packages and items of urgent mail for clients 
• o Record all items into Centre chargeo Receive incoming courier deliveries for clients 
• Record faxes send out by the client and enter into Centre charge 

Marketing/Sales 

• Assisting with sales enquiries where possible and passing back information to the sales team 
• Assist in viewing by presenting switchboard counsel to potential clients 
• Assist in sales packs for BDM/SD’s 

8. Attending daily, fortnightly and monthly team meetings – some of these may be held 

outside of normal office hours