Guest Services

Salary: $14.00 Hourly
Location : Kalamazoo, MI
Job Type: Temporary
Job Number: 26-00038
Department: Parks and Recreation/ Recreation Division
Opening Date: 03/19/2026
Closing Date: 5/29/2026 11:59 PM Eastern

Description/Distinguishing Features
The City of Kalamazoo Parks and Recreation department is looking for dependable and responsible individuals to work at Kik Pool for the 2026 Summer Season.
This is seasonal/temporary employment.

Please apply online or in person at:
City of Kalamazoo Parks and Recreation Department
251 Mills St Kalamazoo, MI 49048
Phone: 269-337-8191
Examples of Duties

• Open and close the guest service office each day, depending on schedule and hours
• Monitor and track current pool occupancy to ensure the pool is at or below the maximum bathers allowed
• Provide excellent customer service to guests
• Maintain a safe and clean environment in concession and party area
• Account for monies received; counts, sorts, and wraps money
• Counts and balances cash register daily receipts
• Assist with Party on Deck rentals
• Keep accurate inventory of stock
• Monitor weather reports closely to ensure safety of guests

Essential Qualifications

• Must be at least 16 years of age, if 16-18 years old, must provide a work permit.
• Must be available to work between June 1 - August 16.
• Prior customer service experience preferred, but not required.

Acceptable Training and Experience

The City of Kalamazoo is an Equal Opportunity Employer. We are committed to creating a diverse, equitable and inclusive organization where different perspectives and experiences are welcomed and encouraged. Studies have shown that women and people of color, are less likely to apply for jobs unless they meet all of the qualifications listed.

The City of Kalamazoo is most interested in finding the best candidate for the job, and that candidate may be one from a less traditional background. If you have transferable experience, please tell us about it. This approach will give each current and potential employee the opportunity to learn, grow and contribute to the City of Kalamazoo.
Employer-sponsored benefits are NOT offered for this position.

This is typically because it is a temporary or intern role. Roles with a temporary status do not exceed more than six (6) months in duration.