Guidewire Academy Trainer T2

Talent500 is hiring for one of its clients.Who are we:Core Insurance Platforms (CIP) is Zurich's global capability responsible for building, running, and evolving core insurance technology. We set a unified, scalable operating model-covering governance, standards, architecture, service delivery, and reuse-so our business units can deliver at speed and scale.CIP is the strategic steward of Zurich's Guidewire ecosystem, aligning platform roadmaps to business strategy while driving stability, modernization, reduced supplier dependency, and long term cost efficiency.India delivery centre is one of our global delivery and capability hub. We bring together experts in AI, engineering, analysis, quality, and architecture to deliver product & process solutions, application run services, change and transformation initiatives, and centralized platform services across both on prem and Guidewire Cloud environments.

Our teams operate from multiple global delivery centres, supporting Zurich's business units worldwide.

Why you'll love working here:Work at enterprise scale - Build and run mission critical platforms used across countries and lines of businessReal engineering impact - Focus on reuse, standardization, and long term platform health, not one off custom workStrong growth pathways - Clear career progression, mentoring, and a dedicated Guidewire academyModern ways of working - AI-first project management, engineering, maintenance & IT OpsGlobal collaboration - Work with talented peers across geographies and disciplinesOwnership culture - You're trusted to make decisions, solve real problems, and see your work in action.If you want to build deep Guidewire expertise, work on platforms that truly matter, and grow your career in a global, forward looking team- Zurich is the place to do it.

Guidewire Academy TrainerRole Purpose:The Academy Trainer - Guidewire is responsible for designing, delivering, and continuously evolving hands on training for the Guidewire Academy, ensuring roles across the Guidewire delivery lifecycle (Developers, BSAs, QE, DevSecOps, Ops) achieve rapid time to productivity and production readiness.

This role operationalizes the Guidewire Academy strategy by translating curricula into high quality learning experiences, embedding real delivery patterns, Zurich standards, and platform learnings into training. The Trainer directly contributes to reducing dependency on external suppliers by accelerating internal capability depth at scale.

Key responsibilities:Training delivery & execution:Deliver role based Guidewire training across onboarding, core skills, and advanced specializationsRun hands on labs, simulations, sandboxes, and guided build exercisesEnsure consistent training quality across locations, cohorts, and delivery centresCoach learners to production readiness, not just course completion

Curriculum implementation & evolution:Implement academy curricula aligned to:Guidewire core products (PolicyCenter, ClaimCenter, BillingCenter)Digital, integration, data, cloud, DevSecOps, and operations topicsContinuously improve training content based on:Platform roadmap changesDelivery feedbackProduction incidents, defects, and post incident learningsEnsure training reflects Zurich blueprints, standards, and accelerators

Capability readiness & time to productivity:Support learners in achieving defined time to productivity targets by role and seniorityPrepare new joiners and transitioned staff (BOT/vendor exits) for production deployment within agreed timelinesReduce ramp up risk for critical delivery and run roles

Certification & skills development:Train and prepare learners for Guidewire certification pathsSupport Academy Lead in tracking:Certification readinessSkill gaps by role and moduleReinforce depth and resilience of skills (avoiding single person dependencies)

Integration with delivery & operations:Work closely with:Delivery teamsArchitectureQuality EngineeringOperations and production supportEmbed real delivery scenarios, run issues, and patterns into academy trainingEnsure training supports both run stability and change acceleration

Learner assessment & feedback:Assess learner readiness through:Practical evaluationsLab outcomesScenario based exercisesProvide actionable feedback to learners and managers on readiness and next step developmentContribute to continuous improvement of academy effectiveness

Required skills & experience:7-12 years of experience in Guidewire delivery or platform roles with a passion to educate & train.Strong hands on experience in one or more:Guidewire developmentGuidewire BSA / functional rolesQuality EngineeringDevSecOps or operationsProven ability to explain complex concepts clearly and coach learners effectivelyExperience delivering structured training, enablement, or knowledge transfer programmesStrong understanding of role based skill development across the delivery lifecycle

Desirable experience:Guidewire certification(s)Experience working within large, complex Guidewire programmesExposure to BOT transitions, vendor exits, or insourcing initiativesExperience supporting global delivery models (India / Nearshore / Multiple time zones)Prior experience playing similar roles.

Success indicators:Learners achieving production readiness within defined timelinesImproved training feedback, confidence, and application on live deliveriesIncreased Guidewire certification success ratesReduced dependency on shadow support and external specialistsStrong alignment between academy training and real delivery needs.

Candidate Data Privacy Notice:Applicability of This Notice This job posting relates to opportunities with Zurich Digital International Private Ltd. ("Zurich") and is published with the support of ANSR Inc., ("ANSR") an authorised recruitment service provider engaged by Zurich for its hiring activities.Participation in the Recruitment Process : When you apply for this role, personal data provided as part of your application (such as your name, email address, contact details, address, financial information, background information, medical history, and details of previous employers/employment) is collected for the purposes of recruitment and selection and may be reviewed by Zurich, and transferred/disclosed to Zurich's affiliates, subsidiaries, and related entities and ANSR ("Transferees"), solely for recruitment and selection purposes (in accordance with their respective privacy policies).

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