Head of Customer Support & Quality Assurance (Hybrid)

A company in the ERP industry is seeking a Director of Customer Support & Quality Assurance in Beverly, MA. The ideal candidate will lead customer support and QA efforts, utilizing tools like HubSpot while overseeing critical processes to drive customer satisfaction. Applicants should have over 7 years of experience in relevant roles, exceptional skills in SQL, and a strong grasp of financial accounting principles.

The role offers incentives, career growth, and is in-office Monday through Thursday with remote work on Fridays. #J-18808-Ljbffr