Head Of Supply Chain Management

Role Overview

We are seeking a seasoned 3PL / Contract Logistics Leader to drive business growth, strategic direction, and operational excellence across the organization.

This role will own strategy, solution design, sales, operations governance, and P&L, ensuring scalable and profitable growth of the 3PL business.

1. Strategy & Business Planning

• Define and drive the overall 3PL business strategy and growth roadmap
• Identify new opportunities across industries, geographies, and service offerings
• Develop go-to-market strategies for warehousing and integrated logistics solutions
• Drive network expansion (warehouses, distribution models)
• Monitor market trends, competition, and evolving customer needs

2. Sales & Business Development

• Own and drive revenue growth and new business acquisition
• Build and manage enterprise client relationships and key accounts
• Lead RFQs, tenders, and large deal closures
• Define pricing strategies and commercial models
• Collaborate with cross-functional teams to deliver customized logistics solutions
• Drive account expansion and long-term partnerships

3. Solution Design & Engineering

• Design end-to-end supply chain solutions:
• Warehouse layout & capacity planning
• Inventory flow & distribution models
• Integrated 3PL solutions (warehouse + transport coordination)
• Work with operations and transport teams to ensure feasible, scalable solutions
• Lead costing, optimization, and value engineering initiatives
• Support pre-sales with innovative and competitive solution proposals

4. Operations Oversight (Governance Level)

• Oversee performance of warehouse and logistics operations teams
• Ensure SLA/KPI adherence (OTIF, inventory accuracy, TAT, service quality)
• Drive continuous improvement, automation, and process standardization
• Review transport performance via internal teams (without direct ownership)
• Manage customer escalations and service reviews

5. Leadership & Team Management

• Lead and develop Sales, Solutioning, and Operations leadership teams
• Build a high-performance, customer-centric culture
• Set clear targets, monitor performance, and drive accountability
• Collaborate with cross-functional leaders (Transport, Finance, HR)

6. P&L & Performance Management

• Own complete P&L for 3PL business
• Drive profitability, cost optimization, and margin improvement
• Track key metrics:
• Revenue growth
• Gross margin
• Client acquisition & retention
• Operational efficiency

Experience & Qualifications

• 12–18+ years in 3PL / Contract Logistics / Supply Chain
• Proven experience in strategy + sales + operations leadership roles
• Strong track record in large deal closures and solution selling
• Experience managing multi-location, multi-client operations
• MBA preferred

Key Skills & Competencies

• Strategic thinking & business acumen
• Solution design & supply chain engineering
• Commercial negotiation & pricing
• P&L ownership
• Stakeholder & client management
• Leadership & team building