Human Resources Generalist

Human Resources Generalist – Urbacon

Role Objectives

The Human Resources Generalist plays a key role in supporting core HR operations across the employee lifecycle and is responsible for supporting day-to-day HR operations. This position ensures compliance with company policies, employment laws and legislation, drives efficient HR processes and contributes to a positive and engaged workplace culture. This role requires a highly organized, resourceful problem-solver with a strong judgment, attention to detail, proactive, solutions‑oriented mindset, with a passion for people.

Responsibilities

• Manage full-cycle recruitment, including job postings, candidate sourcing and interview coordination and agency liaison
• Lead onboarding and offboarding processes, ensuring a seamless employee experience
• Coordinate and support new hire onboarding agenda and training schedules and orientation programs
• Ensure all employee documentation is complete, accurate, and compliant

Employee Experience and HR Operations

• Act as a primary point of contact for employee inquiries (benefits, policies, time off, etc.)
• Maintain, update and manage the HRIS, ensuring data integrity and accuracy
• Support employee relations matters, including documentation and issue resolution
• Assist in the Performance Management Process, ensuring completion by all employees and managers
• Partner closely with Payroll & Finance team to ensure accurate employee data, reporting and payroll processing
• Manage employee anniversary recognitions
• Maintain and update the Employee Handbook and HR Policies
• Support employee engagement initiatives and events

Health and Safety

• Actively participant in the JHSC (First Aid training provided – if not already certified)
• Ensure completion and tracking of mandatory Health and Safety training
• Maintain all pertinent information from Employee Accident/Incident and Investigations
• Support and manage AODA compliance initiatives and action planning Benefits Administration
• Administer employee benefits and RRSP programs, including enrollments and updates
• Manage benefits portal and liaise with providers, and benefits broker
• Process monthly reconciliations, benefits updates and support annual reporting requirements

General HR Administration

• Supports day-to-day HR operations and administrative activities
• Coordinate internal events, such as training sessions, seminars, team initiatives and lunch & learns
• Prepare and draft employee communications, correspondence, letters and documentation
• Maintain organized and compliant employee records, as well as general administrative duties including filing reporting

Candidate Requirements

• 5+ years of progressive HR experience
• Post secondary education in Human Resources, or related field
• Previous experience with BambooHR (or another HRIS) would be an asset
• Advance Microsoft Office skills (Word, Excel, Visio, PowerPoint, Publisher)

Skills

• High level of discretion and confidentiality
• Strong analytical thinking, problem solving capacity and excellent judgement
• Excellent organizational and time management skills
• Strong attention to detail and data accuracy
• Adaptability and ability to communicate effectively with other employees and external service representatives (verbal and written)
• Flexible, adaptable and responsive to change with strong ability to thrive in a fast‑paced environment.
• Collaborative, team‑oriented environment with cross‑functional exposure

Location & Commitments

• Urbacon Head Office – 750 Lakeshore Blvd East – 5 days a week