Immigration Operations Case Manager

Oversee immigration case management while delivering exceptional client communication and operational insights. Work with cutting-edge tools to automate processes and enhance case handling in a hybrid work model.

This role involves managing immigration files from initial contact to submission, ensuring clients receive timely and professional updates. Utilize a specialized operations dashboard for efficient tracking and monitoring of case progress. Collaboration with the legal team is key in addressing complexities and optimizing workflow.

Key Responsibilities: • Manage a portfolio of immigration files effectively • Track case progress using client-focused technology • Collect necessary documentation for submissions • Identify and solve case management challenges • Liaise with attorneys on intricate legal matters

Requirements: • Well-organized and detail-oriented work ethic • Strong written communication for client interactions • Ability to learn quickly; prior immigration knowledge is not required • Tech-savvy with experience in CRMs and dashboards • Bilingual (English/French) is a bonus

Apply your case management skills to facilitate impactful immigration journeys for clients through enhanced communication and technology. #J-18808-Ljbffr