Information Technology Support Specialist

Base pay range

$25.00/hr - $30.00/hr

3 Month Contract – On Site in Boston, MA

No 3rd Party Recruiters

Summary

• 1–3 years in a Help Desk, IT Support, or Desktop Support role.
• Must have solid imaging skills.
• Polished communication skills; via phone calls and Teams.
• Patient and empathetic, with the ability to translate technical jargon into plain language for non-technical users.
• Comfortable in a corporate setting, ideally with experience supporting on‑site and remote users.

Technical Skills

• Operating Systems: Working knowledge of Windows 10.
• Software: Familiarity with Microsoft Office 365.
• Systems & Tools: Hands‑on experience with Active Directory (e.g., password resets, account creation).
• Hardware: Confident in basic PC troubleshooting, imaging, and peripheral setups.
• Networking: Foundational understanding of LAN/WAN concepts and basic network troubleshooting.

Education

• Associate’s or Bachelor’s degree in Information Technology, Computer Science, or a related field preferred, but not required with equivalent hands‑on experience.

Seniority Level

• Associate

Employment Type

• Contract

Job Function

• Information Technology

Industries

• Staffing and Recruiting