Insurance Operations Administrator

Insurance Controls & Operations Administrator Location: London Date posted: 29 Jun 2023 Sector: ADMINISTRATION Type: Permanent Salary: £28,000 – £33,000 per annum Email: [email protected] Reference: BT6633 Qualifications Previous compliance or insurance administration experience would be preferred combined with an A level (or equivalent) standard of education. Responsibilities To facilitate and administer the review process for all service contracts and outsourcing arrangements, ensuring compliance with all appropriate legislation and internal governance processes. To keep up to date with ongoing regulatory changes.

To work with the Sourcing team regarding changes in legislative requirements and ongoing process changes and efficiencies. To collate reporting on performance of client agreements and intra group sourcing. To collate, review, maintain and update as required, key process timetables detailing multi‑departmental activities across the business, to enable timely delivery of external reports and returns.

To identify, track and resolve key process issues raised as part of timetable monitoring. To maintain the process framework (comprising of a central process library with departmental process maps, procedures and policies, together with cycle documentation detailing key cross‑departmental data flows). To support annual reviews of the process library and add new processes as required.

Support and enable improvement initiatives fostering and delivering a continual improvement ethos. Work with the business to perform controls and testing to support internal control framework. Preparing reporting to key audiences, including governance committees, based on each period’s KPIs, communicating areas of concern, improvements and changes.

To support the team in developing new KPIs and performance metrics. #J-18808-Ljbffr