International Transport Planner

Right Now Group are looking for an experienced International Transport Planner to manage and coordinate the movement of import and export road freight shipments across international routes.This role is centred around planning, routing and optimising transport movements, ensuring freight is delivered efficiently, cost-effectively and in line with customer expectations. You will take ownership of transport schedules, working closely with hauliers, drivers and internal teams to ensure seamless execution.You will also act as a key point of contact for customers, providing updates and ensuring a high level of service throughout the shipment lifecycle.A solid understanding of customs procedures and road freight documentation is important due to the international nature of the role. However, you will not be required to complete customs entries, as training will be provided.Key Responsibilities of an International Transport Planner:Plan and coordinate international road freight movements (imports and exports) from booking through to deliveryOptimise routes, schedules and load planning to ensure cost-effective and timely transport solutionsBook and manage hauliers and transport partners across international lanesAct as the main point of contact for customers, providing updates and managing expectationsLiaise with warehouses, drivers and internal teams to ensure efficient execution of transport plansMonitor transport movements in real time and proactively resolve delays or issuesEnsure all international transport and road freight documentation is accurate and completed on timeWork closely with internal teams to ensure all customs-related information is captured and compliantMaintain accurate planning records, job files and system updatesDeliver a high level of customer service while managing multiple transport plans simultaneouslyKey Skills of an International Transport Planner:Previous experience in transport planning or road freight operations, ideally within an international environmentStrong understanding of route planning, scheduling and transport optimisationKnowledge of import/export road freight movementsAwareness of customs processes and road freight documentation (entries not required)Strong communication skills and confidence liaising with hauliers, drivers and customersAbility to manage multiple transport plans and prioritise effectively in a fast-paced environmentHigh attention to detail and strong organisational skillsProactive problem-solving ability and a calm approach under pressureExperience using transport management systems is advantageousWhat's On Offer for an International Transport Planner: £30,000 - £35,000 salary, depending on experienceMonday-Friday working hours (8:30am-5:00pm)Central Birmingham locationA stable role within an established logistics businessTraining provided on customs processes and proceduresOpportunities for development and progression