IT Equipment & System Administration Support Specialist

Job DescriptionJob DescriptionPosition SummaryLCI is seeking an Information Technology Equipment & System Administration Support Specialist to provide oversight of information technology asset management (ITAM) accounts throughout various buildings. This position supports approximately 650+ users across NIPR and SIPR environments and requires strong experience in systems administration, IT asset accountability, help desk operations, and information assurance compliance.Individual must be able to attain and maintain a valid U.S. Government Secret security clearance.Duties & ResponsibilitiesInstall, configure, troubleshoot, and maintain NIPR and SIPR desktops, laptops, tablets, and mobile devicesMaintain handheld devices (tablets, smartphones)Configure and maintain peripherals (printers, scanners, monitors, etc.)Establish and maintain physical and wireless network connectivityApply security updates to maintain compliance with DAF and local policiesSubmit and track tickets using ServiceNow, CIPS, or designated ticketing systemsMeet defined response timelines for High, Medium, and Low priority ticketsServe as IT Asset Manager (ITAM)Track equipment from receipt through lifecycle sustainmentLabel accountable assets per Air Force requirementsConduct annual and directed inventoriesMaintain inventory documentation and appointment lettersDecommission and process excess/obsolete assets within required timelinesEnsure drive sanitation per DAF standardsMaintain TACLANE devices and SIPR enclavesSupport VTC/SVTC setup and troubleshootingAdminister CES SharePoint site and manage permissionsManage user accounts, network access, and permissionsInstall only approved software and conduct annual software verificationServe as MICT assessor and provide required inputsMaintain IA compliance and support annual inspectionsThis job description in no way states or implies that these are the only duties to be performed by this employee.

He or she will be required to follow any other instructions and to perform any other duties requested by his or her supervisorEducation & Experience RequirementsMinimum 3 years of practical experience in Information Technology (IT) or a related fieldExperience supporting NIPR/SIPR environmentsExperience with ServiceNow or similar ticketing systemStrong understanding of IT asset accountability and inventory processesActive Secret ClearanceCompTIA Security+ (IAT Level II compliant per DoD 8140.03)Skill & Certification RequirementsNIPR and/or SIPR environment: 3 years (Required)IT Asset manager: 1 year (Required)CompTIA Security+ (Required)Security clearance: Secret (Required)Work Location: In personPosition requires sitting, standing, kneeling for long periods of time, lifting more than 50 lbs, climbing on ladders, and working in dirty and noisy areas. (Heavy Work)Proficient in troubleshooting techniques.Able to perform CPR and safety observer duties if necessary.LCI is an Equal Opportunity Employer/ Veterans/ DisabledIf you are an individual with a disability or a disabled veteran and need a reasonable accommodation to apply to a position please contact HR by phone at (405) 622-2200 or by email at [email protected].