Journey/Senior Salesforce Architect, Information Technology (REMOTE AVAILABLE) [R0151297]

Job Description

The University of Nevada, Las Vegas invites applications for a Journey/Senior Salesforce Architect, Information Technology (REMOTE AVAILABLE) (R0151297).

Role of the Position

The Office of Information Technology will consider candidates for either Journey or Senior Architect based on relevant skills and required experience.

Senior Salesforce Architect

The Senior Salesforce Architect provides long‑term, strategic, and technical leadership and direction for the university’s Salesforce ecosystem. Reporting to the COE Director, this role designs and governs scalable, secure solutions across Salesforce clouds (with emphasis on Education Cloud) and guides data and integration strategy, including Data 360 (formerly Data Cloud). The Architect partners with campus stakeholders to translate functional needs into trusted, easy, and adaptable technical designs; mentors the COE team; and contributes hands‑on configuration and development for complex initiatives, prototypes, and shared accelerators.

This role evaluates emerging capabilities (such as Agentforce) and recommends adoption approaches that improve outcomes for students, faculty, and staff.

Senior Salesforce Architect Responsibilities

• Serves as a trusted advisor and technical partner to functional leaders, product owners, and delivery teams.
• Balance strategic roadmap planning with practical delivery constraints and iterative improvement.
• Communicate architecture tradeoffs clearly to technical and non‑technical audiences; facilitate alignment.
• Provide expert leadership through influence by mentoring teammates, establishing and reinforcing standards, documentation, and best practices.

Senior Salesforce Architect Minimum Qualifications

• Earned Bachelor’s degree from an accredited college or university as recognized by the U.S. Department of Education and/or the Council on Higher Education Accreditation (CHEA) AND 5+ years of Salesforce solution architecture, design, and delivery experience in complex/enterprise environments.
• Experience with multi‑cloud implementations, data modeling, and integration design with direct experience in Education Cloud/EDA or similar industry cloud solutions, and Data360 (formerly Data Cloud).
• Must possess Salesforce Certified Administrator OR Salesforce Certified Platform Developer I, Platform App Builder, and at least one additional architect or advanced Salesforce certification (e.g., Advanced Administrator, Platform Developer II, Application Architect, System Architect, Data Architect, etc).
• Higher education experience (3+ years) and experience with the implementation of AI/agent capabilities, such as Agentforce, and a Master’s degree are preferred.
• Credentials must be obtained prior to the start of employment.

Journey Salesforce Architect

The Journey Salesforce Architect provides long‑term, strategic, and technical guidance and design expertise for the university’s Salesforce ecosystem. Reporting to the COE Director, this role designs scalable, secure solutions across Salesforce clouds (with emphasis on Education Cloud) and guides data and integration strategy, including Data 360 (formerly Data Cloud). The Architect partners with campus stakeholders to translate functional needs into trusted, easy, and adaptable technical designs; mentors the COE team; and contributes hands‑on configuration and development for complex initiatives, prototypes, and shared accelerators.

This role evaluates emerging capabilities (such as Agentforce) and recommends adoption approaches that improve outcomes for students, faculty, and staff.

Journey Salesforce Architect Responsibilities

• Operate as a trusted advisor and technical partner to functional leaders, product owners, and delivery teams.
• Balance strategic roadmap planning with practical delivery constraints and iterative improvement.
• Communicate architecture tradeoffs clearly to technical and non‑technical audiences; facilitate alignment.
• Provide expert guidance through influence by mentoring teammates and reinforcing standards, documentation, and best practices.

Journey Salesforce Architect Minimum Qualifications

• Earned Bachelor’s degree from an accredited college or university as recognized by the U.S. Department of Education and/or the Council on Higher Education Accreditation (CHEA) AND 3+ years of Salesforce solution architecture, design, and delivery experience in complex/enterprise environments.
• Experience with multi‑cloud implementations, data modeling, and integration design.
• Must possess Salesforce Certified Administrator OR Salesforce Certified Platform Developer I, and at least one additional architect or advanced Salesforce certification (e.g., Advanced Administrator, Platform App Builder, Platform Developer II, Application Architect, System Architect, Data Architect, etc).
• Higher education experience (3+ years), experience in Education Cloud/EDA or similar industry cloud solutions, and Data360 (formerly Data Cloud) are preferred.
• Experience implementing AI/agent capabilities, such as Agentforce, and a Master’s degree are preferred.
• Credentials must be obtained prior to the start of employment.

Architect Knowledge, Skills & Abilities – Senior

Knowledge

• Salesforce platform architecture across Sales, Service, Experience, and Education Cloud; strong understanding of environment strategy and scalability.
• Data modeling and platform security (sharing, role hierarchy, permission sets, OAuth/SSO concepts) and compliance best practices relevant to higher education (e.g., FERPA).
• Integration architecture patterns and experience integrating enterprise systems (SIS/LMS/HR/finance) using APIs and middleware.
• Application lifecycle management, source control, and release management practices for both declarative and programmatic changes.
• Experience with Education Data Architecture (EDA) / Education Cloud or other industry cloud implementations in complex, distributed stakeholder environments.

Preferred

• Data 360 (formerly Data Cloud): data ingestion and mapping, Data Model Objects (DMOs), identity resolution, and activation patterns.
• Agentforce / Einstein AI experience: designing and governing AI/agent use cases, grounding strategies, and safety/privacy considerations.
• Experience with Gitlab and familiarity with DevOps Center and CI/CD tooling and quality gates.

Skills – Required

• Expert solution architecture and documentation skills (current/future state diagrams, technical specifications, integration and data designs).
• Expert ability to translate functional requirements into secure, scalable technical solutions and implementation plans.
• Strong team member stakeholder communication, collaboration and facilitation skills; able to explain tradeoffs to technical and non‑technical audiences.
• Strong problem‑solving skills and attention to detail.

Skills – Preferred

• Hands‑on development and configuration expertise (Apex, LWC, Flows, OmniStudio) and performance troubleshooting.
• Data governance and analytics enablement (Tableau/CRM Analytics or institutional reporting practices).

Abilities – Required

• Ability to lead through influence in a matrixed environment and mentor teammates to raise overall delivery quality.
• Ability to prioritize across competing demands, manage risk, and maintain focus in a fast‑changing environment.
• Ability to assess new platform capabilities and recommend adoption strategies that balance value, risk, and supportability.

Abilities – Preferred

• Ability to guide organizational change and adoption (training, enablement, and operating model improvements).

Benefits of Working at UNLV

• Comprehensive retirement plan with 100% match
• Competitive total rewards package including:
  • Paid time off, sick leave, and holidays
  • Excellent health insurance including medical, dental and vision
  • Comprehensive retirement plans and voluntary benefits programs
• No state income tax
• Tuition discounts at Nevada System of Higher Education (NSHE) schools
• Tuition discounts for spouses, domestic partners, and dependents

Perks & Programs

• Employee recognition and appreciation programs
• UNLV athletics ticket discounts
• Statewide employee purchase program discounts
• RebelCard discounts on and off campus
• Wellness programming for all UNLV faculty and staff at no cost
• Opportunity for career advancements to leadership roles
• Connect with colleagues with shared interests
• Personal and professional development opportunities
• A comprehensive onboarding program, Rebels: Onboard
• Support and resources available for veteran applicants

Required Attachment(s)

• A letter of interest
• A detailed resume listing qualifications and experience
• The names, addresses, and telephone numbers of at least three professional references who may be contacted. References will not be contacted until the search chair notifies you in advance.

Note to Applicant

This position may require that a criminal background check be conducted on the candidate(s) selected for hire. HR will attempt to verify academic credentials upon receipt of hiring documents. If the academic credentials cannot be verified, HR will notify the faculty member that an official transcript of their highest degree must be submitted within thirty days of the faculty member’s first day of employment.

EEO/AA Statement

The University of Nevada – Las Vegas (UNLV) is committed to providing a place of work and learning free of discrimination on the basis of a person’s age, disability, military status, sexual orientation, gender identity, and other protected classes as defined by federal and state law. UNLV encourages women, minorities, and veterans to apply.

Title IX Statement

The University of Nevada, Las Vegas does not discriminate on the basis of sex in any education program or activity that it operates. For inquiries regarding Title IX, contact the Title IX Coordinator or appropriate Office of Equal Employment & Title IX webpage.

Safety and Security Statement

UNLV is committed to assisting all members of the UNLV community in providing for their own safety and security. The Annual Security Report and Annual Fire Safety Report compliance documents are available online.