Legal Operations Manager

LEGAL OPERATIONS MANAGER

Location; El Segundo, CA

JOB DESCRIPTION

The Legal Operations Manager plays a critical role in supporting the efficiency, execution, and impact of the Legal Department. This role partners with Legal leadership and attorneys to drive day-to-day operational excellence, manage projects and initiatives (including cross-functional activities), and support the delivery of legal services to business partners. This is an ideal role for a strong project manager and problem solver who enjoys building structure, improving processes, building trusted relationships in the business, and providing strategic input.

KEY RESPONSIBILITIES

Legal Operations & Project Management

• Manage, execute, and strategize regarding legal operations projects and initiatives, including process improvements and technology implementations that are cross-functional in nature including oversight of projects, programs, processes, and/or technology initiatives that are cross-functional in nature.
• Support attorneys and Legal leadership with project planning, milestone tracking, timelines, and execution related to Legal's strategic initiatives.
• Manage and optimize legal tools and systems (e.g., matter management, contract lifecycle management, e-billing).
• Support the development and maintenance of metrics, dashboards, and operational reporting to improve business visibility into Legal's workload, performance, and priorities.
• Coordinate training for Legal team members and business partners on systems, tools, and processes as needed.
• Manage outside counsel and legal vendors to promote efficiency, consistency, and cost containment.
• Support Legal Departments annual budgeting and forecasting activities, including tracking department spend.
• Assist with communications and change management for Legal initiatives, including new tools, processes, or policies, for the Legal Department and beyond.
• Over time, contribute to more strategic planning, long term roadmap development, and department level initiatives, as experience and familiarity with the business grow.
• Has contact with Executive Staff requiring sound judgement.
• Other tasks as assigned.
• Travel: Ability to do 5-10% Travel during the year, intermittently for department meetings as needed.

• Minimum 5+ years of experience in Legal Operations, Legal Strategy, Management Consulting, or a related discipline.

  Prefer 10+ years of such in a high-growth or enterprise environment.

• Minimum Required: Bachelor's Degree from an accredited school; Preferred: MBA, or equivalent advanced degree preferred.
• Demonstrated success implementing legal operations frameworks at scale in a corporate, tech, or global environment.
• Strong understanding of legal workflows (litigation, corporate, compliance, regulatory, contracts).
• Proven leadership in managing teams, budgets, technology rollouts, and cross-functional programs.
• Excellent communication, analytical, and change-management skills.
• Experience with legal technologies such as e-Billing, AI/automation, contract lifecycle management, and matter management systems.
• Must be able to maintain productive working relationships and treat fellow employees with respect.
• Ability to adapt and demonstrate flexibility in dealing with changing priorities and work situations.
• Executive communication, presentation skills, and multicultural communication.
• Excellent project management and communication skills with the ability to engage across technical and non-technical stakeholders.
• Ability to adapt and demonstrate flexibility in dealing with changing priorities and work situations.
• Ability to marry strategic vision with operational execution.
• Strong business judgment and ability to influence across all levels of the organization.
• Comfort operating in fast-paced, ambiguous environments.
• Continuous improvement mindset with a focus on scalability and efficiency.
• Ability to build trust with legal and business stakeholders.

• Familiarity with Workflow Automation Tools is a plus.
• Ability to interact and build trust across all levels of the company.