Litigation Associate Manager

The Associate Manager leads a team of adjusters, delivering exceptional claims and injury service while driving strong performance and quality outcomes. This role oversees complex claims, including Homeowners Liability and Complex Bodily Injury litigation. The ideal candidate brings prior people leadership experience along with a strong background in Commercial General Liability and technical expertise in auto bodily injury claims, including litigation exposure and homeowners liability.

This leader balances hands‑on expertise with coaching and development, manages workloads and expectations, and delivers service that supports customer retention and NatGen’s business goals.

National General Insurance, an Allstate Company, is seeking a Litigation Associate Manager to join our Northeast team and play a key role in leading complex Homeowners Liability and Bodily Injury litigation claims. This role is ideal for a people leader with strong technical expertise in auto bodily injury claims and litigation, complemented by either Commercial General Liability or Homeowners Liability experience. We are open to candidates in the Eastern or Central time zone states.

Key Responsibilities

• Frequently participates in special projects as a subject matter expert
• Manages and oversees performance of vendors
• Oversees response to highly complex arbitrations contentions
• Oversees the negotiation of highly complex claim settlements
• Oversees the resolution of highly complex customer conflicts or issues
• Analyzes unit reports and supports the achievement of business unit objectives
• Defines, analyzes, and tracks department, section, and or unit measures
• Reviews employee work quality and interactions with customers through conducting ride‑along or sit‑along and file reviews

Experience

• 5 or more years of experience (Preferred)

Supervisory Responsibilities

This job has supervisory duties.

Skills

• Analytical Thinking
• Bodily Injury Claims
• Claims Litigation
• Claims Processing
• Coaching
• Commercial General Liability Insurance
• Commercial Liability
• Complex Claims
• Conflict Management
• Employee Supervision
• General Liability Insurance
• Homeowners Claims
• Leadership
• Liability Insurance
• Litigation
• Negotiation
• People Leadership
• Performance Management (PM)
• Personal Injury Claims
• Strategic Objectives
• Team Leadership
• Technical Knowledge

Compensation

Base compensation offered for this role is: Associate Manager: $80,000 – $140,050. Total compensation for this role is comprised of several factors, including the base compensation outlined above, plus incentive pay (i.e. commission, bonus, etc.) if applicable for the role.

National General Holdings Corp. is an Equal Opportunity Employer – Veterans/Disabled and other protected categories. All qualified applicants will receive consideration for employment regardless of any characteristic protected by law. Candidates must possess authorization to work in the United States, as it is not our practice to sponsor individuals for work visas.

Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.

This policy applies to all aspects of the employment relationship. Therefore, any discriminatory action taken on account of an employee’s ancestry, age, color, disability, genetic information, gender, gender identity, gender expression, sexual and reproductive health decision, marital status, medical condition, military or veteran status, national origin, race (including traits historically associated with race such as hair texture and protective hairstyles), religion (including religious dress), sex, or sexual orientation that adversely affects an employee’s terms or conditions of employment is prohibited.